Field Service Technician: Premium Laundry & Lab Equipment

Miele; Vale of White Horse; Sur place; GBP 38 000 - 46 000; Plein temps

Avantages offerts par ce poste

Product discounts

Gym membership discount

Lunch allowance

Health cash plan

Eye tests

Recognition schemes

Résumé du poste

Miele Professional is seeking a Field Service Technician to service and repair a range of commercial appliances across customer environments, including laundries, laboratories, hospitals and medical facilities. The role covers Southampton or Salisbury, with some travel outside the local area.

You will deliver exceptional customer service and technical expertise, maintain accurate stock and administration, and stay up-to-date with training.

Qualifications

• Strong diagnostic and fault-finding skills for professional electrical and gas appliances.
• Experience in field service or technical customer service.
• Knowledge of UK power supplies, wiring components and appliance systems.
• Excellent communication and organizational skills.
• Proactive learning and completion of technical training programmes.

Responsabilités

• Fault diagnostics, servicing, maintenance and repairs on professional laundry and washer disinfector appliances.
• Installation and decommissioning of professional appliances across commercial and medical environments.
• Provide exceptional service and represent the Miele brand professionally.
• Maintain clear communication with planners, managers and service partners for efficient delivery.
• Manage van stock, spare parts control and daily administration to support first-time fix rates.
• Promote Miele care products, accessories, service contracts and maintenance solutions.
• Participate in training and keep up-to-date with products and diagnostic processes.

Connaissances

Diagnostic skills

Field service experience

Electrical/gas knowledge

Customer service

Communication

Learning mindset

Description du poste

Miele Professional is seeking a Field Service Technician to service and repair a range of commercial appliances across customer environments, including laundries, laboratories, hospitals and medical facilities. The role covers Southampton or Salisbury, with some travel outside the local area.

You will deliver exceptional customer service and technical expertise, maintain accurate stock and administration, and stay up-to-date with training.