Field Service Technician: Laundry & Lab Equipment

Miele; Falkirk; Hybrid; GBP 30,000 - 50,000; Full time

Benefits offered by this job

Discounts on Miele products

Gym membership discount

Lunch allowance

Health cash plan

Eye tests

Financial advice

Job summary

Miele Professional is seeking a Field Service Technician to service and repair a range of commercial appliances across Falkirk and surrounding areas. You will diagnose faults, service, maintain and repair professional laundry and washer disinfector equipment in diverse customer environments, upholding Miele's premium service standards.

The role may require travel outside the local area, occasional overnight stays and some out-of-hours work, with comprehensive training and support from a global

Qualifications

• Proven diagnostic and fault-finding skills on electrical and gas appliances.
• Experience delivering high standards of customer support in a field service role.
• Strong knowledge of UK power supplies and appliance systems.

Responsibilities

• Diagnose faults, service and repair pro laundries and washer disinfector appliances to a high standard.
• Install and decommission professional appliances following health, safety and gas-safe regs.
• Maintain clear communication with planners and customers to ensure efficient service delivery.
• Maintain van stock and spare parts accuracy to support first-time fixes.
• Promote Miele care products and service contracts during customer interactions.
• Engage in ongoing technical training to stay current with Miele products.

Skills

Diagnostics

Field service experience

Power supply knowledge

Electrical and gas appliance know-how

Customer service

Communication

Tools

Electrical test equipment

Gas safety equipment

Job description

Miele Professional is seeking a Field Service Technician to service and repair a range of commercial appliances across Falkirk and surrounding areas. You will diagnose faults, service, maintain and repair professional laundry and washer disinfector equipment in diverse customer environments, upholding Miele's premium service standards.

The role may require travel outside the local area, occasional overnight stays and some out-of-hours work, with comprehensive training and support from a global