Field Service Technician

Miele GB; Abingdon; On-site; GBP 37,569 - 47,208; Full time

Benefits offered by this job

25 days holiday plus bank holidays

Contributory pension scheme

Performance-related bonus scheme

Potential to rise within the first 8 months

Private use of company vehicle

Wellness and employee support schemes

Eye-care voucher scheme

Substantial discount on all company products

Job summary

Miele GB is seeking a Domestic Premium Appliance Field Engineer based in the UK to join their team. This position offers the flexibility to work 4 or 5 days a week while promoting Miele's high-quality products in customers’ homes. You will be provided with the necessary tools and training to succeed and represent Miele as a brand ambassador.

The role offers excellent compensation starting at £37,569 with opportunities for career advancement and numerous employee benefits, including a performance-related bonus scheme and 25 days holiday.

Qualifications

• Experience as an appliance engineer or technician is ideal.
• Technical experience from electronics, white goods, electrical, or gas industry is valuable.
• Gas qualification and experience is highly desirable but not essential.

Responsibilities

• Diagnose and resolve issues in customers’ homes.
• Promote care products and appliances as a brand ambassador.
• Work independently while being part of a supportive community.

Skills

Appliance engineering

Technical troubleshooting

Collaboration

Customer experience

Job description

About Miele

Miele is a family‑owned company that has become the global market leader in the premium segment for domestic appliances and a trusted partner for solutions in commercial and medical technology. Miele has a commitment to quality and growth.

Domestic Premium Appliance Field Engineer

We are recruiting across the following locations. Your location must be within or close to the postcodes listed.

• West London – All W postcodes
• North London – All N/NW postcodes
• South West London – All SW postcodes

With the option to work 4 or 5 days a week.

About the role

Working independently, you will receive the tools to succeed and be part of a community that shares practices and drives results as a team with a family feel. Your day‑to‑day work will involve diagnosing and resolving issues in customers’ homes, ensuring our world‑class products continue to perform and support our sustainability promise. As a brand ambassador, you will promote our care products and appliances, earning rewards through our platform.

Qualifications

Ideally you have experience as an appliance engineer or technician, or technical experience from the electronics, white goods, electrical, or gas industry. Full training on our appliances is provided. We value engaged team players who collaborate, innovate, and deliver an exceptional customer experience at every touchpoint. A gas qualification and experience is highly desirable but not essential.

What to expect from us

• Starting salary of £37,569 (£40,721 inc. London weighting if based within M25), increasing incrementally as you gain skills.
• Potential to rise within the first 8 months.
• A daily lunch allowance included in salary.
• Performance‑related bonus scheme.
• Commission for introducing customers to products, accessories and care collection.
• Optional private use of company vehicle, subject to relevant HMRC rates.
• 25 days holiday, plus bank holidays.
• Contributory pension scheme.
• Internal recognition with the ability to earn points.
• Wellness and employee support schemes.
• Life assurance at 4 × salary if enrolled in pension scheme.
• Income protection scheme.
• Excellent training and support network.
• Active personal development plan and opportunities to further your career.
• Medicash Scheme – money back towards the cost of healthcare and wellness.
• Inspired Performance – reward and recognition portal.
• Eye‑care voucher scheme.
• Substantial discount on all company products.

Compensation

On‑target earnings of up to £45,281 (up to £47,508 inc. London weighting if based within M25).