Field Service Technician – Laundry & Lab Equipment

Miele GB; West Midlands; On-site; GBP 25,000 - 42,000; Full time

Benefits offered by this job

Discounts on Miele products

Gym membership

Lunch allowance

Health cash plan

Eye tests

Financial advice

Job summary

Miele GB is seeking a Field Service Technician to service and repair a wide range of commercial appliances across customer environments, including laundries, laboratories, hospitals and medical facilities. You will work across the Leicester or Derby area, with some travel, overnight stays, and out-of-hours work as required.

Join a globally recognised premium brand and deliver exceptional customer service and technical expertise while contributing to Miele's commitment to Immer Besser.

Qualifications

• Strong diagnostic and fault-finding skills for electrical and gas appliances.
• Experience in field service or technical customer service.
• Knowledge of UK power supplies and appliance systems.
• Excellent communication, organisation and independence.
• Proactive learner with ongoing training.

Responsibilities

• Diagnostics, servicing, maintenance and repairs on professional laundry and washer disinfector appliances.
• Install and decommission professional appliances per health and gas safety regulations.
• Maintain professional service standards and represent the Miele brand.
• Coordinate with planners and service partners for efficient delivery and issue resolution.
• Maintain van stock, parts control and daily admin to support first-time fixes.

Skills

Fault diagnostics

Field service experience

Power/appliance knowledge

Communication & organisation

Willingness to learn

Job description

Miele GB is seeking a Field Service Technician to service and repair a wide range of commercial appliances across customer environments, including laundries, laboratories, hospitals and medical facilities. You will work across the Leicester or Derby area, with some travel, overnight stays, and out-of-hours work as required.

Join a globally recognised premium brand and deliver exceptional customer service and technical expertise while contributing to Miele's commitment to Immer Besser.