Field Service Technician – Commercial Appliances

6600 Miele GB (VG GB); Abingdon; On-site; GBP 36,000 - 42,000; Full time

Benefits offered by this job

Product discounts

Gym membership

Lunch allowance

Health plan

Eye tests

Financial advice

Recognition schemes

Job summary

Miele Professional is seeking a Field Service Technician to service and repair commercial appliances across customer environments, including laundries, laboratories, hospitals and medical facilities in the Falkirk area. You will diagnose faults, install and decommission equipment, and work with service partners to ensure first-time fixes.

The role involves travel outside your locality, occasional overnight stays and out-of-hours work.

Qualifications

• Strong diagnostic and fault-finding skills for professional electrical and gas appliances.
• Experience in field service or technical customer service with high standards of support.
• Solid knowledge of UK power supplies and appliance systems.
• Excellent communication and organisational abilities, able to manage workload independently.

Responsibilities

• Diagnose faults and service professional laundry and washer disinfector appliances to high technical standards.
• Install and decommission professional appliances in commercial and medical environments following safety regulations.
• Provide exceptional service experience while representing the Miele brand.
• Coordinate with planners, managers and service partners to ensure efficient delivery and resolve issues.
• Maintain van stock, spare parts control, and daily administration to support first-time fixes.
• Promote Miele care products, accessories, and maintenance contracts.
• Engage in ongoing technical training to stay current with products and diagnostics.

Skills

Diagnostic skills

Field service experience

Power systems knowledge

Communication skills

Organisational skills

Continuous learning

Job description

Miele Professional is seeking a Field Service Technician to service and repair commercial appliances across customer environments, including laundries, laboratories, hospitals and medical facilities in the Falkirk area. You will diagnose faults, install and decommission equipment, and work with service partners to ensure first-time fixes.

The role involves travel outside your locality, occasional overnight stays and out-of-hours work.