Field Service Team Leader

Detectronic; Havant; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading engineering firm is seeking a Field Service Team Leader in Havant. This role involves leading onsite teams, ensuring safety compliance, and maintaining high-quality service in the water and wastewater industry. The ideal candidate will have proven experience, a clean UK driving licence, and a customer-focused attitude. Expect competitive salary, enhanced leave, pension, and professional development opportunities.

Benefits

Enhanced maternity, paternity and adoption pay

Company pension

Life assurance scheme

Medicash Plan

Refer a friend scheme

Employee assistance programme

Competitive annual leave

Qualifications

• Proven experience in a similar field-based or technical role.
• Strong understanding of the water and wastewater industry advantageous.
• Customer-focused with a commitment to right-first-time delivery.

Responsibilities

• Lead a team on-site ensuring quality work and health & safety compliance.
• Train and support Assistants and Technicians on the job.
• Engage with clients on-site to communicate progress and offer support.

Skills

Experience in technical role

Knowledge of water and wastewater industry

Ability to use hand tools

Customer-focused approach

Full UK driving licence

Job description

Job Description

Field Service Team Leader

Basingstoke

Permanent (40 hours)

Competitive Salary plus benefits

Join Detectronic's Field Services team as a Team Leader !

More about the role :

• Lead a team on-site made up on an Assistant Field Service Technician or Field Service Technician ensuring quality work and health & safety compliance.
• Work safely and effectively as part of a one / two / three-person crew installing and maintaining equipment onsite, diagnosing problems and taking appropriate action with minimal supervision.
• Provide feedback to managers for performance reviews and project improvements.
• Take ownership of designated Field Services H&S tasks.
• Train and support Assistants and Technicians on the job.
• Safely operate and maintain company vehicles; report defects promptly.
• Complete all site works to client satisfaction.
• Clean, secure, and care for company vehicles, tools, and equipment.
• Handle loading / unloading materials safely and correctly with a high regard for health & safety.
• Follow all company H&S policies, RAMS, and wear correct PPE.
• Engage with clients on-site to communicate progress and offer support.
• Share feedback and ideas with supervisors for continuous improvement.

Qualifications

About you :

• Proven experience in a similar field-based or technical role is essential.
• Strong understanding of the water and wastewater industry is advantageous.
• Ability to use a range of hand tools to install, maintain, and troubleshoot monitoring equipment.
• Professional, approachable, and positive “can-do” attitude.
• Self-motivated with a drive to succeed and deliver high-quality work.
• Customer-focused with a commitment to right-first-time delivery.
• Full clean UK driving licence.
• Right to work in the UK is essential.

What we can offer you :

• Enhanced maternity,paternity and adoption pay and leave
• Company pension
• Life assurance scheme (x4 salary)
• Medicash Plan (includes cash payments towards dental, medical, therapeutic treatments) with the option to add up to 4 dependants
• Refer a friend scheme
• Employee assistance programme (access to GP appointments and mental health support)
• Competitive annual leave plus bank holidays
• Training and career progression opportunities

Additional Information

Being a market leader requires a great team with first class skills, and enthusiasm. If you would like to become part of the growing Detectronic family and take your career to a new level you should get in touch.

Adler and Allan are committed to fostering diversity and inclusion in our workplace. We proudly embrace equal opportunities for all applicants, regardless of race, colour, religion, sex, sexual orientation, gender identity or national origin. If you require any support with your application, whatever the circumstance, please let us know.