Field Service Supervisor - Lead Tech Team & Travel

Donaldson Aerospace & Defense; Leicester; On-site; GBP 45,000 - 60,000; Full time

Benefits offered by this job

Excellent compensation package

Opportunities for professional growth

Job summary

Donaldson Aerospace & Defense is looking for a Supervisor Field Service based in Leicester to lead field service work for the Industrial Group in the UK and Ireland. The role includes training service technicians, managing service levels, and ensuring high service quality while supporting sales efforts.

The ideal candidate is a strong leader with high IT proficiency, excellent communication skills, and a proactive attitude who thrives in a dynamic environment.

Qualifications

• Strong team leader and efficient administrator.
• Experience in a busy, target-driven environment.
• Self-motivated and tenacious.

Responsibilities

• Train and develop service technicians and approved service partners.
• Monitor service technician KPIs and ensure quality working practices.
• Handle customer challenges and improve service execution.

Skills

Team leadership

Microsoft Office proficiency

Customer interaction skills

Detail-oriented

Adaptability

Job description

Donaldson Aerospace & Defense is looking for a Supervisor Field Service based in Leicester to lead field service work for the Industrial Group in the UK and Ireland. The role includes training service technicians, managing service levels, and ensuring high service quality while supporting sales efforts.

The ideal candidate is a strong leader with high IT proficiency, excellent communication skills, and a proactive attitude who thrives in a dynamic environment.