Field Service & Product Engineer - Construction Equipment

Mercury Hampton Ltd; Birmingham; Hybrid; GBP 54.000 - 66.000; Vollzeit

Benefits dieser Stelle

Company Car

Home Working + Field

Zusammenfassung

Mercury Hampton Ltd is seeking a Field Service & Product Support Engineer to service and support advanced equipment across the UK & Ireland. The role combines hands-on engineering with customer interaction, installing and commissioning specialist kit at customer sites, diagnosing faults and delivering training.

The ideal candidate has experience in construction plant or heavy machinery, a relevant apprenticeship, knowledge of CAN Bus and electro-hydraulic controls, and a willingness to travel

Qualifikationen

• Apprenticeship or recognised qualification in Engineering, Plant, Agricultural Machinery, Automotive or a related discipline.
• Experience servicing, maintaining or supporting mobile plant, construction equipment or heavy machinery.
• Knowledge of CAN Bus systems and electro-hydraulic controls
• Experience with excavator attachments, tiltrotators, quick couplers or related equipment.
• Strong diagnostic skills covering electrical, hydraulic and mechanical systems.
• Ability to interpret electrical schematics and hydraulic diagrams.
• Experience dealing directly with customers and end users.
• Full UK driving licence.
• Willingness to travel throughout the UK and Ireland.

Aufgaben

• Install, commission and support specialist equipment across customer sites.
• Diagnose and resolve electrical, hydraulic and mechanical faults.
• Provide technical support to customers, dealers and field service teams.
• Conduct machine inspections, investigations and root-cause analysis.
• Support product testing, validation and development projects.
• Deliver product demonstrations and customer training.
• Produce service reports and technical documentation.
• Support warranty investigations and corrective actions.
• Liaise with engineering teams to improve product performance and reliability.

Kenntnisse

Diagnostic skills

Customer service

Willingness to travel

Full UK driving licence

Ausbildung

Apprenticeship or recognised qualification in Engineering, Plant, Agricultural Machinery, Automotive or related discipline

Tools

CAN Bus systems

Electro-hydraulic controls

Jobbeschreibung

Mercury Hampton Ltd is seeking a Field Service & Product Support Engineer to service and support advanced equipment across the UK & Ireland. The role combines hands-on engineering with customer interaction, installing and commissioning specialist kit at customer sites, diagnosing faults and delivering training.

The ideal candidate has experience in construction plant or heavy machinery, a relevant apprenticeship, knowledge of CAN Bus and electro-hydraulic controls, and a willingness to travel