Field Service Engineer - X-ray & CT Security (Travel)

OSI Systems, Inc.; Stoke-on-Trent; Remote; GBP 40,000 - 60,000; Full time

Job summary

Rapiscan Systems is seeking a dedicated Field Service Engineer to install, maintain and repair security screening systems across the UK. You will support X-ray, CT, Checkpoint, and Trace Detection technologies, ensuring peak performance for airports, government facilities, and critical infrastructure.

The role covers North West, North East and Midlands regions, with extensive travel and on-site customer support, plus remote technical assistance and collaboration with engineering and project

Qualifications

• Qualified in Electrical, Electronic, Mechanical Engineering, or equivalent field service experience.
• Experience servicing and supporting complex electrical and mechanical systems in a customer-facing environment.
• Strong fault-finding and diagnostic skills; able to resolve issues independently.
• Experience with X-ray, CT, security screening, medical imaging, or similar high-tech equipment desirable.
• Willingness to travel extensively across the north west, north east and midlands.
• Full UK driving licence; eligible to obtain airport security clearance and SC Clearance.

Responsibilities

• Install, commission, maintain, and repair Rapiscan security screening systems, including X-ray, CT, Checkpoint, and Trace Detection technologies.
• Respond to service call-outs and provide onsite support across customer locations in the North West, North East, and Midlands.
• Deliver remote technical support to customers and distributor engineers, ensuring timely issue resolution.
• Work closely with Project Managers, Engineering, Logistics, and Quality teams to support installations, upgrades, and continuous improvement initiatives.
• Complete service documentation, maintenance records, and non-conformance reports accurately and on time.
• Support customer demonstrations and provide technical feedback to Product Management and Engineering teams.

Skills

Fault finding

Customer facing

Willingness to travel

Self-motivated

Education

Electrical, Electronic or Mechanical Engineering degree or equivalent field service background

Tools

X-ray systems experience

CT systems experience

PLC knowledge

High-voltage systems

Job description

Rapiscan Systems is seeking a dedicated Field Service Engineer to install, maintain and repair security screening systems across the UK. You will support X-ray, CT, Checkpoint, and Trace Detection technologies, ensuring peak performance for airports, government facilities, and critical infrastructure.

The role covers North West, North East and Midlands regions, with extensive travel and on-site customer support, plus remote technical assistance and collaboration with engineering and project