Field Service Engineer – Security Screening Systems

Rapiscan Systems, Inc.; Stoke-on-Trent; Sur place; GBP 32 000 - 52 000; Plein temps

Résumé du poste

Rapiscan Systems is seeking a Field Service Engineer to install, service and repair security screening systems across the North West, North East and Midlands, including airports, government facilities, prisons and critical infrastructure. You will ensure peak performance of X-ray, CT, Checkpoint and Trace Detection systems while delivering excellent customer service.

This role requires a full UK driving licence, willingness to travel extensively, and eligibility for airport security clearance

Qualifications

• Qualified in Electrical, Electronic, Mechanical Engineering, or a related discipline.
• Proven experience servicing complex electrical and mechanical systems in customer-facing roles.
• Strong fault-finding and diagnostic skills with independent issue resolution.

Responsabilités

• Install, commission, maintain, and repair Rapiscan security screening systems (X-ray, CT, Checkpoint, Trace Detection).
• Respond to service calls and provide onsite support across North West, North East and Midlands.
• Deliver remote technical support to customers and distributor engineers.
• Collaborate with Project Managers, Engineering, Logistics and QA for installations and upgrades.
• Complete service documentation and maintenance records, including non-conformance reports.
• Support customer demonstrations and provide technical feedback to Product Management and Engineering.

Connaissances

Electrical Eng

Electronics diagnostics

Mechanical repair

Customer-facing

Travel willing

Security clearance

Formation

Engineering qualification

Outils

PLCs

High-voltage systems

Description du poste

Rapiscan Systems is seeking a Field Service Engineer to install, service and repair security screening systems across the North West, North East and Midlands, including airports, government facilities, prisons and critical infrastructure. You will ensure peak performance of X-ray, CT, Checkpoint and Trace Detection systems while delivering excellent customer service.

This role requires a full UK driving licence, willingness to travel extensively, and eligibility for airport security clearance