Field Service Engineer - UK Grid, SCADA & RTU

Hitachi Energy; Stone; On-site; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Inclusive environment

Career growth

Supportive team

Work-life balance

Competitive benefits

Job summary

Hitachi Energy is seeking a Field Service Engineer to join the Grid Automation Team in the United Kingdom. The role involves nationwide site work and on-call emergency call-outs, engaging with customers to meet service expectations.

You will travel to various sites across the UK, provide on-site technical support, and contribute to innovative solutions within a supportive engineering team.

Qualifications

• Proven experience in the industry with willingness to perform nationwide site work.
• Knowledge of SCADA & RTU systems.
• Basic understanding of power transmission and distribution protection solutions.
• Customer focus and fluent in spoken and written English.
• HNC/HND in Electrical Engineering.
• Working knowledge of communication networks.
• Working knowledge of IEC61850.

Responsibilities

• Maintain the reporting and record system for customer problems, maintenance and fixes.
• Provide technical support to customers and colleagues evaluating technical requirements and queries.
• Assist Sales & Tendering with customer and site-specific experience and knowledge.
• Prepare technical and test specifications and test reports.
• Ensure compliance with Quality Management System, Safety Procedures and Accountancy Policies.
• Help maintain customer spares and standby systems.
• Prepare method statements and risk assessments for onsite work.
• Ensure conformity to Hitachi Energy Electrical Safety Management System.
• Understand environmental risks associated with the business unit.

Skills

SCADA & RTU knowledge

Customer focus

Communication networks

English fluency

Education

HNC/HND in Electrical Engineering

Job description

Hitachi Energy is seeking a Field Service Engineer to join the Grid Automation Team in the United Kingdom. The role involves nationwide site work and on-call emergency call-outs, engaging with customers to meet service expectations.

You will travel to various sites across the UK, provide on-site technical support, and contribute to innovative solutions within a supportive engineering team.