Field Service Engineer

Hitachi ABB Power Grids; Stone; Hybrid; GBP 38,000 - 56,000; Full time

Job summary

Hitachi Energy is seeking a Field Service Engineer to travel across the United Kingdom, maintaining customer sites and delivering emergency call-out services on an on-call rota. You will support customers and internal teams with technical queries and site-specific knowledge while upholding quality, safety, and environmental standards.

The role emphasizes SCADA/RTU experience, electrical engineering fundamentals, and the ability to operate across diverse sites with a strong customer focus and

Qualifications

• Proven experience in the industry with a desire to experience nationwide site work.
• Knowledge of SCADA & RTUs.
• Basic knowledge of power transmission and distribution protection solutions.
• Customer focus and fluent in spoken and written English.
• HNC/HND in Electrical Engineering.
• Working knowledge of communication networks and IEC61850.

Responsibilities

• Maintain reporting and record systems for customer problems, maintenance and fixes.
• Provide technical support to customers and colleagues on requirements and queries.
• Assist Sales & Tendering with site-specific experience and knowledge.
• Prepare technical and test specifications and test reports.
• Ensure compliance with Quality Management System, Safety Procedures and policies.
• Help maintain customer spares and standby systems.
• Prepare method statements and risk assessments for onsite work.
• Ensure conformity to Electrical Safety Management System and environmental risk controls.

Skills

Customer focus

Willingness to travel

Fluent English

Education

HNC/HND in Electrical Engineering

Tools

SCADA & RTUs

IEC61850

Communication networks

Power transmission & distribution protection

Job description

At Hitachi Energy, an exciting opportunity awaits to join the Grid Automation Team as a Field Service Engineer. This role involves contributing to the advancement of power grid technology, impacting the world of power grids positively.

The position entails traveling to various sites across the United Kingdom to engage with customers, ensuring the maintenance or surpassing of their service expectations. As part of the role, you will be on an 'on call Rota' to deliver emergency call-out services to existing customers, fostering a dynamic environment within a supportive engineering team committed to offering innovative solutions to our valued customers.

How you’ll make an impact:

Maintain the reporting and record system for customer problems, maintenance and fixes.

Provide technical support to both customers and colleagues in evaluating technical requirements and answering associated technical queries.

Assist Sales & Tendering to impart customer and site-specific experience and knowledge.

Preparation of technical & test specifications, test reports.

Ensure compliance with Quality Management System, Safety Procedures and Accountancy Policies.

Help to maintain customer spares and customer standby systems.

Preparation of method statements, risk assessments for onsite work activities.

Ensure conformity to the Hitachi Energy Electrical safety Management System.

Understand the environmental risks associated with the business unit.

Your background:

Proven experience in the industry with a desire to experience nationwide site work

Knowledge of SCADA & RTU’s.

Basic knowledge of power transmission and distribution protection solutions.

Customer focus and fluent in spoken and written English

HNC/HND in Electrical Engineering

Working Knowledge of communication networks.

Working knowledge of IEC61850.

What We Offer

Inclusive Work Environment: We foster a diverse and inclusive workplace where everyone feels valued and respected.

Career Growth: Enjoy excellent career opportunities in a global company that supports your professional development.

Supportive Team: Be part of a team with inspiring colleagues who collaborate and support each other.

Work-Life Balance: We understand the importance of work-life balance and offer flexible working arrangements.

Competitive Benefits: Receive a competitive salary and pension plan.

More about us

Bring your very own sense of pride and purpose as you help us drive forward the Fourth Industrial Revolution – creating a sustainable future for our planet, and your career. Join Hitachi and harness the power of our diverse global network, as you collaborate with and learn from our world-class teams. Hitachi Energy complementary strengths, we plan to form a new and stronger global leader in the power sector. Hitachi Energy will have more than 230 years of combined heritage and experience. Join us on this exciting journey.

We are a global leader in electrification, powering the electricity era to meet the energy demands of today, and the next 25 years. As the energy arm of Hitachi Group, over three billion people depend on our pioneering, mission-critical technologies to power their daily lives.

With over a century of innovation, we are addressing the most urgent energy challenge of our time: driving the evolution of the world’s energy system to ensure abundant, secure, affordable, and sustainable power for today’s generation and the next.

With an unparalleled installed base in over 140 countries, we are the grid ecosystem partner across the utility, industry, data center, and transportation sectors. Headquartered in Switzerland, we employ over 56,000 people in 60 countries and generate revenues of around $20 billion USD.