Field Service Engineer - Printers

hireful; Nottingham; On-site; GBP 17,000 - 28,000; Full time

Benefits offered by this job

Company car

Job summary

hireful is seeking a motivated MFP Service Engineer to install, maintain and repair multifunction printers for customers across the Derby and Nottingham area. You will diagnose faults, perform preventive maintenance, train users and keep accurate service records, working closely with our call centre to meet SLAs.

You’ll bring electromechanical skills, experience with MFPs, strong communication, good time management and a valid UK driving licence; a company car is provided.

Qualifications

• Proven electromechanical skills and experience servicing MFPs or printers to component level.
• Strong communication, customer service and networking skills.
• Good time management.
• Full UK driving licence.

Responsibilities

• Install, maintain and repair MFPs across the Derby/Nottingham area.
• Diagnose and resolve faults, carry out preventative maintenance.
• Train customers and manage van stock.
• Maintain accurate service records and work with the call centre to meet SLAs.
• Elevate complex issues when required while delivering a professional, customer-focused service.

Skills

Electromechanical skills

Printer servicing

Customer service

Communication skills

Networking skills

Time management

Driving licence

Education

GCSE Maths

Tools

Microsoft Office

Job description

Are you a hands-on engineer who enjoys solving technical problems and delivering outstanding customer service? Want to work for a company that genuinely values work-life balance? We're looking for an MFP Service Engineer to join our field-based Service team, installing, maintaining and repairing multifunction printers (MFPs) across the Sheffield area.

You’ll diagnose and resolve faults, carry out preventative maintenance, install new devices, train customers, manage van stock, maintain accurate service records, and work closely with our call centre to meet service level agreements. You’ll also elevate complex issues when required while delivering a professional, customer-focused service. Whether your background is as a Field Service Engineer, Field Service Technician, Printer Service Engineer or Photocopier Engineer, we’d love to hear from you.

Location: Field-based – Covering Derby / Nottingham areas
Salary: Up to £27,500 basic + company car + excellent employee benefits

You’ll have proven electromechanical skills and experience servicing MFPs or printers to component level, along with strong communication, customer service and networking skills. Good time management, Microsoft Office proficiency, a good understanding of Health & Safety, GCSE Maths (or equivalent) and a full UK driving licence are essential.

If you take pride in providing exceptional technical support and building lasting customer relationships, join a team committed to quality, innovation and outstanding service.