Field Service Engineer – Instrumentation (Company Car)

Anton Paar GmbH; Manchester; On-site; GBP 36,000 - 54,000; Full time

Benefits offered by this job

Company car

Attractive base salary plus bonus

Competitive benefits

Growth opportunities

Job summary

Anton Paar Ltd, a leader in laboratory instrumentation and services, is seeking a Field Service Engineer to join our dedicated team. Ideally based in the north of the UK, you will perform preventative maintenance, calibration and repairs across customer sites with occasional travel and overnight stays.

You will be supported by full technical training and collaborate with a dynamic service team to service a broad portfolio of advanced analytical instruments, ensuring high first-time fix rates and

Qualifications

• HNC (or higher) in Engineering or science (electronics preferred).
• Proven field service experience on complex analytical instrumentation at customer sites.
• Experience with systems utilising compressed gases, and potentially hazardous substances.
• Experience with low voltage DC, 230v single phase and 400v 3-phase systems.
• Ability to interpret scientific data and resolve customer queries.
• IT literate, CRM experience; proficient in MS Office; willing to travel; full UK driving license.

Responsibilities

• Plan and perform preventative maintenance and calibration activities in line with service standards, completing all required documentation accurately.
• Diagnose and execute instrument repairs at customer sites (or in-house), providing detailed service reports.
• Deliver remote technical support via telephone and online channels to customers and colleagues.
• Collaborate with the wider service team on large multi-instrument contracts, including travel and overnight stays.
• Maintain car stock to KPI standards, ensuring efficient replenishment and maximising first-time fix rates.
• Keep all tooling and test equipment in full working and calibrated condition.
• Identify and generate sales leads for instruments and service opportunities during service visits.
• Accurately record service activities, communications, and parts usage within the CRM system.

Skills

Field service experience

Organisation

Verbal communication

Travel readiness

Education

HNC in Engineering or sciences

Tools

CRM systems

MS Office

Electronic test equipment

Job description

Anton Paar Ltd, a leader in laboratory instrumentation and services, is seeking a Field Service Engineer to join our dedicated team. Ideally based in the north of the UK, you will perform preventative maintenance, calibration and repairs across customer sites with occasional travel and overnight stays.

You will be supported by full technical training and collaborate with a dynamic service team to service a broad portfolio of advanced analytical instruments, ensuring high first-time fix rates and