Field Service Engineer — Analytical Instruments (Company Car)

Anton Paar GmbH; Luton, Oxford, Milton Keynes, Cambridge; On-site; GBP 32,000 - 45,000; Full time

Benefits offered by this job

Company car

Bonus scheme

Job summary

Anton Paar Ltd in the UK is seeking a Field Service Engineer to join our successful team. Based ideally within 1 hour of Luton, you will deliver maintenance, calibration and repair services to a varied customer base across the home counties and London, with occasional overnight stays.

Full technical training will be provided. The role requires travelling to customer sites, interpreting analytical data, and reporting activities in our CRM system, with a company car and a competitive benefits

Qualifications

• HNC (or higher) in an Engineering discipline – Electronics preferred.
• Proven field service experience working on complex analytical instrumentation at customer sites.
• Experience with systems utilising compressed gases, and potentially hazardous substances.
• Ability to interpret scientific/analytical data and resolve technical customer queries.
• Competence using standard electronic test equipment.
• Strong organisational skills with clear written and verbal communication abilities.
• IT literate, ideally with experience using CRM systems; proficient in MS Office applications.
• Self-motivated, flexible, and willing to travel with occasional overnight stays.
• Full, clean UK driving license.

Responsibilities

• Plan and perform preventative maintenance and calibration activities in line with Anton Paar Corporate Service Standards, completing all required documentation accurately.
• Diagnose and execute instrument repairs at customer sites (or in-house where required), providing detailed service reports.
• Deliver remote technical support via telephone and online channels to customers and colleagues.
• Collaborate flexibly with the wider service team to support large, multi-instrument contracts, including travel and occasional overnight stays.
• Maintain car stock to KPI standards, ensuring efficient replenishment and maximising first-time fix rates.
• Keep all tooling and test equipment in full working and calibrated condition.
• Identify and generate sales leads for instruments and service opportunities during service visits.
• Accurately record service activities, communications, and parts usage within the CRM system.

Skills

Field service

Electronics

Instrumentation

Travel

Driving licence

CRM experience

MS Office

Education

HNC in Engineering

Tools

Oscilloscope

Multimeter

CRM software

Job description

Anton Paar Ltd in the UK is seeking a Field Service Engineer to join our successful team. Based ideally within 1 hour of Luton, you will deliver maintenance, calibration and repair services to a varied customer base across the home counties and London, with occasional overnight stays.

Full technical training will be provided. The role requires travelling to customer sites, interpreting analytical data, and reporting activities in our CRM system, with a company car and a competitive benefits