Field Service Engineer – Hydration Tech (Flexible Hours)

Zip Water UK; Tees Valley; On-site; GBP 28,000 - 34,000; Full time

Benefits offered by this job

Company van

Fuel cards

PPE & tools

Company pension

Flexible scheduling

Annual leave 25 days

Bank holidays

Life assurance

Employee rewards

Discount platform

Job summary

Zip Water UK seeks a field service engineer to work independently in the field services team, delivering world-class customer experience. A dedicated 6-week induction program and on‑the‑job training will equip you to diagnose and repair Zip products on site.

You will promote Zip products and HydroCare services, and strive for first-time fix success while adhering to health and safety standards. A valid UK driving license is essential.

Qualifications

• Background in repairs and fault finding.
• Excellent attention to detail for parts replenishment.
• Customer-facing skills and sales ability are desirable.

Responsibilities

• Deliver field services ensuring quality for Zip Water products.
• Promote Zip products and HydroCare services on site.
• Aim for high first-time fix rates while complying with safety requirements.
• Complete administration in line with business requirements.

Skills

Technical understanding and repairs

Problem solving

Face-to-face customer service

Plumbing qualification

Electrical qualification

UK driving license

Fault diagnostics

Education

Plumbing or electrical qualification

Tools

Tools and equipment handling

Job description

Zip Water UK seeks a field service engineer to work independently in the field services team, delivering world-class customer experience. A dedicated 6-week induction program and on‑the‑job training will equip you to diagnose and repair Zip products on site.

You will promote Zip products and HydroCare services, and strive for first-time fix success while adhering to health and safety standards. A valid UK driving license is essential.