Field Service Engineer — Training, Van & Flexible Hours

Zip Water UK; Milton Keynes; On-site; GBP 32,000 - 45,000; Full time

Benefits offered by this job

25 days annual leave plus eight stat.

Buy & Sell Holiday scheme

Life assurance

Company Pension scheme

Company van, Fuel cards and parking

PPE, Tools and company uniform

Flexible working schedule and overtime

Employee rewards and discount platform

Enhanced maternity, paternity andgrand

Job summary

Zip Water UK is seeking a field engineer to work in the Milton Keynes area. Full training will be provided to develop technical skills in repairs, fault finding, and on-site service for water solutions.

You will promote Zip products and HydroCare services while delivering excellent customer experience. The role emphasizes independent fieldwork, adherence to health and safety standards, and timely completion of administration and service tasks.

Qualifications

• Background in repairs and fault finding.
• Attention to detail and ability to follow processes.
• Face-to-face customer service skills are desirable.
• UK driving license required.
• Willing to learn new products and technologies.

Responsibilities

• Work independently in the field services team, delivering world-class customer experience in every job.
• Promote Zip products and HydroCare services by advising customers on best solutions.
• Focus on achieving first-time fix rate while adhering to safety and technical requirements.
• Complete administration procedures in line with business requirements.

Skills

Technical understanding

Problem solving

Customer service

Driving license

Fault diagnostics

Education

Plumbing qualification

Electrical qualification

Job description

Zip Water UK is seeking a field engineer to work in the Milton Keynes area. Full training will be provided to develop technical skills in repairs, fault finding, and on-site service for water solutions.

You will promote Zip products and HydroCare services while delivering excellent customer experience. The role emphasizes independent fieldwork, adherence to health and safety standards, and timely completion of administration and service tasks.