Field Service Engineer - Food Pro (East Midlands) (m/f/d)

Bizerba; Milton Keynes; Sur place; GBP 30 000 - 42 000; Plein temps

Résumé du poste

Bizerba is seeking a Field Service Engineer to install, service and repair Food Production equipment across the Milton Keynes region. You will work directly with customers to deliver a professional, efficient service and maintain an outstanding company image.

Based in the East Midlands area with UK driving, you will undergo product training, maintain calibrated weights, keep tools and parts in order, and report incidents to your line manager as required.

Qualifications

• Proven technical background with a relevant qualification.
• Full valid UK driving licence.
• Holds a Safety Passport/ECS or equivalent.
• Willing to travel across the UK and stay away overnight when required.
• Ability to work to Health & Safety and Quality standards.

Responsabilités

• Service and install a wide range of Food Production equipment.
• Some Retail Scale service and repair.
• Investigating technical issues such as electrical/mechanical breakdowns & network issues.
• Provide customer training on equipment.
• Maintain calibrated weighs and ensure compliance.
• Attend training courses and ensure Health & Safety training is up to date.
• Adhere to Health and Safety and Quality Management policies and procedures.
• Attend head office as required to support business needs.
• AD-Hoc duties as requested by line manager or senior management.

Connaissances

Planning and Organizing

Drive for Results

Team worker

Formation

Technical qualification

Outils

Hand tools

Ladders

Laptops

Description du poste

For our location in Milton Keynes we are looking for a
As part of the Service Department, the Field Service Engineer is responsible for break fix, maintaining and installing Bizerba equipment to our customer base. With a proven technical background preferably supported by a technical qualification, you will liaise directly with customers ensuring you deliver an efficient professional service. This role is based in the East Midlands area.
Field Service Engineer - Food Pro (East Midlands) (m/f/d)
Reference code: 21094

Your tasks

• Service and install a wide range of Food Production equipment, primarily Slicers, Mincers and associated Software to packaging equipment.
• Some Retail Scale service and repair
• Investigating technical issues such as electrical/ mechanical breakdowns & network related issues
• To provide customer training on equipment.
• To manage & maintain effective stock levels of parts needed to carry out repairs.
• Project a professional image of the department and company to both internal and external customers. Uniform provided
• Maintain company vehicle in a clean and organized fashion ensuring all maintenance requirements are met in accordance with the policy for company vehicle drivers.
• Maintain a library of back up’s for customers.
• Maintain in good order all company tools, such as Hand tools, ladders, Laptops etc.
• Attend all Training courses required & ensure that all H & S training is up to date & completed.
• Adhere to policies and procedures relating to Health and Safety and Quality Management
• Maintain Calibrated weighs & ensure they are compliant.
• When calibrating/ verifying equipment, all legal standards are met & work carried out to Highest standard
• Obtain all qualifications Bizerba deem relevant for engineer to carry out day to day duties.
• When required write details reports on incidents / calls to assist Line manager.
• Participate in out of hours works when required.
• Ensure all administrative tasks are carried out in time & to standards expected.
• Have a full & legally Valid UK driving license.
• Hold a valid Safety Passport/ECS or equivalent – relevant details will be provided
• Work to company KPI’s & SLA’s
• Where necessary have overnight stays for training or to complete tasks as requested.
• Participate in rollout and refit activities as requested to fulfil business requirements
• Attend head office as required in conjunction with business needs
• AD-Hoc duties as per request of your line manager or senior management.

Your profile

• Planning and Organizing
• Working with the Service Desk organises personal time and resources to meet both deadlines and objectives.
• Able to accept multiple objectives and prioritise accordingly.
• Can take a planned approach whilst being able to incorporate changes.
• Monitors own progress effectively.
• Responds proactively to short term a business needs which may impact on normal role performance.
• Shows particular attention to detail.
• Willingness to work Out of standard hours working to meet the needs of the customer
• Willing to undertake UK travel
• Drive for Results
• Works hard to achieve set targets.
• Works hard on a personal level to overcome difficulty in achieving results.
• Keen to improve skills, learn from mistakes and accept constructive feedback.
• Team worker
• Works hard to sustain team performance by encouraging others.
• Actively shares knowledge with the team.
• Builds trust through contact, helpfulness, and consistency of behavior.
• Adheres to company processes, procedures, and accuracy of administration to achieve results for the team.
• Takes personal responsibility for activity that will benefit the team.