Field Services Engineer

Newman Stewart Ltd; West Midlands; On-site; GBP 30,000 - 46,000; Full time

Job summary

Newman Stewart Ltd is seeking a Field Service Engineer to service automated bakery and food processing machinery across the UK&I. You will diagnose electrical and mechanical faults, perform preventative maintenance, and restore equipment safely to manufacturer standards, minimizing downtime for customers.

The role requires an autonomous technician with hands-on experience in installations, commissioning and operator training.

Qualifications

• Proven field service experience in automated machinery, ideally FMCG.
• Strong mechanical and electrical engineering capability.
• Full UK driving licence required.

Responsibilities

• Deliver planned preventative maintenance and responsive breakdown support across customer sites.
• Support installation, commissioning and operator training as needed.
• Maintain accurate service reports and manage service equipment and stock.

Skills

Electrical engineering

Mechanical engineering

Field service experience

Troubleshooting

Driving licence

Education

HNC/ONC or equivalent

Tools

Siemens PLC systems

Job description

Our client designs, manufactures and services equipment used in automated food processing operations across the UK. The business supports customers through installation, commissioning, preventative maintenance and breakdown response, with engineers working on machinery that forms an integral part of their production processes. The UK service team works closely with customers and colleagues across the wider engineering organisation to maintain equipment performance and provide responsive technical support.

The Role

The Field Service Engineer will deliver planned preventative maintenance and responsive breakdown support across customer sites, ensuring automated bakery and food processing machinery operates reliably and in line with manufacturer standards. This will involve diagnosing and resolving electrical and mechanical faults, using a structured approach to identify issues and restore equipment safely and efficiently while minimising customer downtime.

Alongside service and repair, the role will involve supporting installation, commissioning and operator training activities where required. The engineer will work autonomously across a national (UK&I) territory, responding to customer requirements at short notice and dealing directly with engineering and production teams on site. Accurate service reporting, appropriate management of service equipment and stock, and compliance with company and customer Health and Safety requirements will also form part of the role.

The successful candidate will have proven field service experience within automated machinery (preferably within an FMCG environment) with strong mechanical and electrical engineering capability. Experience of breakdowns, maintenance, installations and commissioning is required, together with an HNC/ONC or equivalent through hands-on experience, exposure to an OEM service environment and a full UK driving licence. Knowledge of Siemens PLC systems and remote diagnostics would be advantageous.

To Apply

Interested candidates are invited to apply accordingly. All submissions will be reviewed, and suitable candidates will be contacted directly.

About Us

Newman Stewart is a boutique executive search firm, delivering high-performing candidates to high-profile and mission-critical assignments. With a proven track record of success globally, we are the recruitment partner of choice to many blue chip, medium and small organisations, providing Executive Search, Management Selection and Psychometric Assessment Services to its clients.