Field Service Engineer South West (m/f/d) (Field Based)

Bizerba; Milton Keynes; On-site; GBP 32,000 - 42,000; Full time

Job summary

Bizerba in the United Kingdom is seeking a Field Service Engineer South West to service, install and repair weighing and inspection equipment across customer sites. You will travel to sites, calibrate equipment to legal standards, and provide customer training to ensure high reliability.

Maintain parts stock, complete required administrative tasks, and participate in training to stay compliant. A valid UK driving license and Safety Passport/ECS or equivalent are required, with occasional

Qualifications

• Proven technical background with a technical qualification preferred.
• UK driving license required and willingness to travel.
• Safety Passport/ECS or equivalent.

Responsibilities

• Service, install and break fix weighing and inspection equipment.
• Investigate electrical/mechanical and network-related issues.
• Provide customer training on equipment.
• Maintain stock levels of parts to carry out repairs.
• Attend required training and ensure H& S compliance.
• Write incident reports to assist Line manager.
• Occasional overnight stays for training or tasks.
• Work to KPI’s & SLAs and attend head office when required.

Job description

Field Service Engineer South West (m/f/d) (Field Based)

As part of the Service Department, the Field Service Engineer is responsible for break fix, maintaining and installing Bizerba equipment to our customer base. With a proven technical background preferably supported by a technical qualification, you will liaise directly with customers ensuring you deliver an efficient professional service. This role a remote South West based position.

Reference code: 21305

Your tasks

• Service, install and break fix a wide range of weighing and inspection equipment, ranging from static scales to automatic check weighing and automatic weigh price labelling systems, to metal detection, X-RAY and vision inspection.
• Investigating complex technical issues such as electrical/ mechanical breakdowns & network related issues
• To provide customer training on equipment.
• To manage & maintain effective stock levels of parts needed to carry out repairs.
• Project a professional image of the department and company to both internal and external customers. Uniform provided
• Maintain company vehicle in a clean and organized fashion ensuring all maintenance requirements are met in accordance with the policy for company vehicle drivers.
• Maintain a library of back up’s for customers.
• Maintain in good order all company tools, such as Hand tools, ladders, Laptops etc.
• Attend all Training courses required & ensure that all H & S training is up to date & completed.
• Adhere to policies and procedures relating to Health and Safety and Quality Management
• Maintain Calibrated weighs & ensure they are compliant.
• When calibrating/ verifying equipment, all legal standards are met & work carried out to Highest standard
• Obtain all qualifications Bizerba deem relevant for engineer to carry out day to day duties.
• When required write details reports on incidents / calls to assist Line manager.
• Participate in out of hours works when required.
• Ensure all administrative tasks are carried out in time & to standards expected.
• Have a full & legally Valid UK driving license.
• Hold a valid Safety Passport/ECS or equivalent – relevant details will be provided
• Work to company KPI’s & SLA’s
• Where necessary have overnight stays for training or to complete tasks as requested.
• Participate in rollout and refit activities as requested to fulfil business requirements
• Attend head office as required in conjunction with business needs

Your profile

• Working with the Service Desk organizes personal time and resources to meet both deadlines and objectives.
• Able to accept multiple objectives and prioritize accordingly.
• Can take a planned approach whilst being able to incorporate changes.
• Monitors own progress effectively.
• Responds proactively to short term a business needs which may impact on normal role performance.
• Shows particular attention to detail.
• Willingness to work Out of standard hours working to meet the needs of the customer
• Willing to undertake UK travel
• Works hard to sustain team performance by encouraging others.
• Actively shares knowledge with the team.
• Builds trust through contact, helpfulness, and consistency of behaviour.
• Adheres to company processes, procedures, and accuracy of administration to achieve results for the team.
• Takes personal responsibility for activity that will benefit the team.