Field Service Engineer – EV Charging (On‑Site/Remote)

SWARCO ITS; Hempstalls; Hybrid; GBP 28,000 - 40,000; Full time

Benefits offered by this job

Company vehicle

Full training and certifications

Pension contributions

Life assurance (6x salary)

Job summary

SWARCO ITS in Stoke/Stafford is seeking a Field Service Engineer to service and maintain customer EV charging stations across Stoke/Stafford and surrounding areas. You will diagnose faults, perform repairs, and support installation and preventative maintenance, with on-call duties included.

We provide full training, a company vehicle, and opportunities to develop within the growing EV charging industry. A manual UK driving licence is required, with hybrid on-site and remote support elements.

Qualifications

• At least 2 years’ experience in a technical support or field service engineering role.
• Experience using a multimeter and carrying out continuity testing.
• Full UK manual driving licence.

Responsibilities

• Carry out daily servicing and maintenance of customer EV charging stations.
• Diagnose and resolve electrical, hardware, software and network-related faults.
• Complete repairs, including replacement of faulty parts and components.
• Support installation, commissioning, preventative maintenance, upgrades and warranty activities.
• Provide remote technical assistance to customers and field teams when required.
• Maintain accurate service records, daily worksheets and company vehicle mileage.
• Manage and replenish spare parts stock, ensuring equipment and materials are available when needed.
• Work with technical, engineering and customer service teams to deliver excellent customer service.
• Support service and maintenance contracts to meet agreed response times and service levels.
• Ensure all work is carried out safely and in line with procedures and standards.
• Participate in an on-call rota roughly 1 week in 5.

Skills

Field service

Fault finding

Electrical testing

Problem solving

Independent worker

Driving licence

Education

Engineering qualifications

Tools

Multimeter

Job description

SWARCO ITS in Stoke/Stafford is seeking a Field Service Engineer to service and maintain customer EV charging stations across Stoke/Stafford and surrounding areas. You will diagnose faults, perform repairs, and support installation and preventative maintenance, with on-call duties included.

We provide full training, a company vehicle, and opportunities to develop within the growing EV charging industry. A manual UK driving licence is required, with hybrid on-site and remote support elements.