Field Service Engineer – Coffee Equipment, Van & Bonus

Costa Coffee; Canterbury; On-site; GBP 33,000 - 40,000; Full time

Benefits offered by this job

Discretionary annual bonus up to 10%

Ford van for business and personal use

Coca-Cola share scheme

50% discount on Costa foods and drinks

Smart pension matched up to 10%

Costa Financial Support Fund

Perks link provided

Job summary

Costa Coffee is seeking a Field Service Engineer to cover the Canterbury areas. You will diagnose faults, repair or replace equipment, and ensure customer equipment remains operational. You’ll communicate issues through escalation points and deliver first-class service to Costa partners.

The role supports training and development within a global coffee brand, with discretionary bonus potential and a strong benefits package.

Qualifications

• An agile worker with experience using service equipment in an electrical or mechanical engineering role.
• An efficiency expert ready to keep our equipment operating effectively.
• A people person who can stay calm under pressure.

Responsibilities

• Diagnosing faults to repair or replace the equipment that keeps customers enjoying their coffee.
• Communicating issues, problems and solutions through escalation points.
• Serving up smiles with first-class customer service for our partners.

Skills

Electrical engineering

Mechanical engineering

Customer service

Problem solving

Job description

Costa Coffee is seeking a Field Service Engineer to cover the Canterbury areas. You will diagnose faults, repair or replace equipment, and ensure customer equipment remains operational. You’ll communicate issues through escalation points and deliver first-class service to Costa partners.

The role supports training and development within a global coffee brand, with discretionary bonus potential and a strong benefits package.