Field Service Engineer – Coffee Tech, Van Included

Costa Coffee; Warrington; On-site; GBP 33,000 - 40,000; Full time

Benefits offered by this job

Share scheme

Annual bonus

Company van

Staff discount

Pension match

Financial support fund

Job summary

Costa Coffee is hiring a Field Service Engineer for Warrington/St Helens. You will maintain Costa Express equipment, diagnose faults, and ensure high service standards. The role emphasizes customer service, problem-solving, and timely fault resolution, with a supportive training pathway.

Applicants should be based in WA postcodes; the package includes a generous salary from £36,450 per annum, company van option, and a comprehensive benefits scheme. 37.5 hours weekly with 1 in 4 weekends.

Qualifications

• Experience using service equipment in electrical or mechanical engineering roles.
• Willingness to work in field-based roles across Warrington/St Helens.
• Customer-focused with problem-solving mindset.

Responsibilities

• Diagnose faults and repair or replace equipment.
• Escalate issues with clear communication to stakeholders.
• Provide first-class customer service to Costa partners.

Skills

Electrical engineering

Mechanical engineering

Customer service

Education

City & Guilds training

Job description

Costa Coffee is hiring a Field Service Engineer for Warrington/St Helens. You will maintain Costa Express equipment, diagnose faults, and ensure high service standards. The role emphasizes customer service, problem-solving, and timely fault resolution, with a supportive training pathway.

Applicants should be based in WA postcodes; the package includes a generous salary from £36,450 per annum, company van option, and a comprehensive benefits scheme. 37.5 hours weekly with 1 in 4 weekends.