Field Service Engineer – Coffee Machines, Canterbury Patch

Costa Limited; Canterbury; On-site; GBP 33,000 - 40,000; Full time

Benefits offered by this job

Share scheme

Annual discretionary bonus

Van (optional)

Food & drink discount

Pension (10%)

Financial support fund

Job summary

Costa Limited is seeking a Field Service Engineer to cover the Canterbury postcodes (CT1-CT6, CT13-CT21). You will diagnose faults on Costa Express equipment, perform repairs or replacements, and ensure excellent on-site service for partners. 37.5 hours per week with 1 in 4 weekends, full training, and a strong benefits package.

Applicants should reside within the specified postcodes. The role offers a competitive salary from £36,450 per annum plus a company van option and progression

Qualifications

• Experience using service equipment in electrical or mechanical engineering roles.
• Ability to work as part of a field service team and adapt to varying site conditions.
• Customer-focused with strong problem-solving and communication skills.

Responsibilities

• Diagnose faults to repair or replace Costa Express equipment.
• Escalate issues when needed and communicate resolutions clearly.
• Deliver first-class customer service to Costa partners and store teams.

Skills

Agile worker

Service equipment experience

Customer service

Job description

Costa Limited is seeking a Field Service Engineer to cover the Canterbury postcodes (CT1-CT6, CT13-CT21). You will diagnose faults on Costa Express equipment, perform repairs or replacements, and ensure excellent on-site service for partners. 37.5 hours per week with 1 in 4 weekends, full training, and a strong benefits package.

Applicants should reside within the specified postcodes. The role offers a competitive salary from £36,450 per annum plus a company van option and progression