Canterbury Field Service Engineer – Coffee Equipment

Costa; Canterbury; Hybrid; GBP 33,000 - 40,000; Full time

Benefits offered by this job

Coca-Cola share scheme

Discretionary bonus

Company van (optional)

50% discount in Costa stores

Smart pension 10% match

Costa Financial Support Fund

Job summary

Costa Coffee is hiring a Field Service Engineer for the Canterbury area, offering a permanent role with a starting salary of £36,450 per year. The position requires working within CT1–CT6, CT13–CT21 postcodes, with preference for candidates based in these areas.

You will maintain Costa Express equipment, diagnose faults, and provide first-class customer service to partners. We offer extensive training, a share scheme, a discretionary bonus, a pension match, and other benefits as part of our

Qualifications

• Experience using service equipment in an electrical or mechanical engineering role.
• Ability to diagnose faults and repair or replace equipment.
• Strong customer service orientation and remain calm under pressure.

Responsibilities

• Diagnosing faults to repair or replace the equipment that keeps customers enjoying their coffee
• Communicating issues, problems and solutions through escalation points
• Serving up smiles with first-class customer service for our partners

Skills

Electrical engineering

Mechanical engineering

Customer service

Job description

Costa Coffee is hiring a Field Service Engineer for the Canterbury area, offering a permanent role with a starting salary of £36,450 per year. The position requires working within CT1–CT6, CT13–CT21 postcodes, with preference for candidates based in these areas.

You will maintain Costa Express equipment, diagnose faults, and provide first-class customer service to partners. We offer extensive training, a share scheme, a discretionary bonus, a pension match, and other benefits as part of our