Field Service Engineer — Coffee Machines, Company Van & Bonus

Costa Limited; Harlow; On-site; GBP 33,000 - 40,000; Full time

Benefits offered by this job

Access to Coca-Cola share scheme

Annual discretionary bonus

High spec van for business and private

50% discount on Costa food and drinks

Smart pension matched up to 10%

Costa Financial Support Fund

Job summary

Costa Coffee is hiring a Field Service Engineer to cover the Harlow area. You will diagnose faults on Costa Express equipment, repair or replace components, and maintain high service standards for our partners and customers.

The role involves working to deadlines and complying with safety guidelines. Based in SG10–SG13, CM17–CM20, EN9 postcodes, you will join our technical training programme to develop the necessary skills.

Responsibilities

• Diagnose faults and repair or replace Costa Express equipment.
• Communicate issues and solutions through escalation points.
• Deliver first-class customer service to partners.

Job description

Costa Coffee is hiring a Field Service Engineer to cover the Harlow area. You will diagnose faults on Costa Express equipment, repair or replace components, and maintain high service standards for our partners and customers.

The role involves working to deadlines and complying with safety guidelines. Based in SG10–SG13, CM17–CM20, EN9 postcodes, you will join our technical training programme to develop the necessary skills.