Field Service Engineer - Biggleswade

Liebherr Great Britain; Biggleswade; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Training and personal development

Competitive salary and benefits

Job summary

Liebherr-Great Britain Ltd. is seeking a Field Service Engineer to cover Biggleswade and surrounding areas.

The role involves servicing, inspection and repair of earthmoving machinery at customer sites or depots, with a focus on quality and timely service delivery. The successful candidate will have an NVQ level 3 apprenticeship or equivalent, proven field experience, and a flexible, team‑oriented approach to work.

Qualifications

• Satisfactory completion of a recognised apprenticeship to NVQ level 3 or equivalent.
• Able to demonstrate previous experience in a similar role and/or industry.
• Team player with good communication at all levels.
• Flexible approach to work.

Responsibilities

• Carrying out servicing, inspection and repair of earthmoving machinery at customer premises or on site.
• Diagnosing faults and taking appropriate corrective action.
• Ensuring warranty parts are returned cleaned and properly packed.
• Maintaining safe working practices and coordinating with depot support as required.
• Ensuring post-work site is clean and meets customer quality expectations.

Skills

Field service

Maintenance

Problem solving

Education

NVQ Level 3 or equivalent apprenticeship

Job description

Field Service Engineer - BiggleswadeBiggleswade

A vacancy has arisen within our Earth Moving After Sales department based out of Biggleswade for Field Service Engineers covering Kent, South Coast, West London and Oxford.

The role contributes to the success of Liebherr-Great Britain Ltd by carrying out effective maintenance and repair work on equipment out at customer premises or on site, ensuring both quality standards and timelines for repair are optimised at all times leading to increased customer confidence and repeat business whilst working within the Company’s key result areas; Business Performance, Customer Focus, People and Teamwork, Leadership.

Your Responsibilities

• Carrying out, servicing, inspection and repair of earthmoving machinery and equipment at customer premises or on site or if required at the appropriate depot.
• Diagnosing specific fault issues and action appropriately.
• Returning all warranty and other return parts cleaned and on time ensuring correct processes for packing and labelling.
• Ensuring all service information is read, understood and filed.
• Undertaking all work strictly in compliance with manufacturer guidelines and recommendations.
• Escalating the appropriate action in relation to broken or damaged company equipment.
• Developing an effective working relationship with the support team at the depot and can support others where required.
• Maintaining a healthy and safe working environment for self and others through a clear understanding of workplace safety requirements and systems.
• Supporting the roles of others ensuring administration and paperwork is completed effectively and on time as and when required.
• Coordinating with the customer ensuring that customer needs are understood and that a flexible approach is adopted to meeting their needs.
• Working with the customer in mind, making sure that quality work standards are maintained consistently and that post work, the repair site is clean and left in a condition that satisfies the customer.

The Successful Candidate Will Require The Following

• Satisfactory completion of a recognised apprenticeship in a related industry to NVQ level 3 or equivalent
• Able to demonstrate previous experience in a similar role and / or industry
• Team player
• Good communicator at all levels
• Flexible approach to work

What we offer

• The opportunity to work with an industry-leading manufacturer.
• Secure and progressive work environment.
• Competitive salary and benefits.
• Training and personal development

One Passion. Many Opportunities.

Job Details

• Division Liebherr International Company Liebherr-Great Britain Ltd.
• Area of employment Engineering
• Country United Kingdom
• Entry level Professionals
• Type of contract full time

The company

Liebherr-Great Britain Ltd. belongs to the Liebherr Group of Companies and is responsible for sales- and servicing of Liebherr's products throughout the United Kingdom and Ireland.

Location

Normandy Lane

SG18 8QB Biggleswade

United Kingdom

Contact

Aleksandra Szczepanska