Service Engineer - Harbour Mobile Cranes

Liebherr Group

Biggleswade

On-site

GBP 28,000 - 35,000

Full time

14 days+

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Benefits offered by this job

Competitive salary
Training and personal development programs
Progressive work environment

Job summary

A leading machinery manufacturer in Biggleswade is seeking a Service Engineer for Harbour Mobile Cranes. The candidate will perform maintenance and repairs, ensuring customer satisfaction and adhering to quality standards. Qualifications include GCSEs in Maths and English and an NVQ level 3 apprenticeship. This full-time role offers competitive salary and benefits, with a focus on outstanding customer service.

Qualifications

  • GCSE’s grade A to C or 9 to 4 in Maths and English.
  • Completion of a recognised apprenticeship to NVQ level 3 in a related industry.
  • Experience working in a similar role within the industry.
  • Full clean driving licence.

Responsibilities

  • Carry out servicing, inspection, and repair of machinery at customer premises.
  • Focus on harbour crane types while becoming familiar with other products.
  • Diagnose specific fault issues and take appropriate action.
  • Ensure all service information is filed and understood.
  • Maintain service manuals consistently updated.

Skills

Maintenance
Customer service
Fault diagnosis
Technical knowledge

Education

GCSEs in Maths and English
NVQ level 3 apprenticeship

Job description

Service Engineer – Harbour Mobile Cranes

Join to apply for the Service Engineer – Harbour Mobile Cranes role at Liebherr Group

A vacancy has arisen for a Service Engineer (Harbour Mobile Cranes) in our Maritime Crane department. The role contributes to the success of the Maritime Crane department for Liebherr‑Great Britain Ltd by carrying out effective maintenance and repair work on equipment, ensuring both quality standards and timelines for repair are optimised at all times, leading to increased customer confidence and repeat business while ensuring outstanding customer service at all times and working within the Company’s key result areas; Business Performance, Customer Focus, People and Teamwork, Leadership.

Responsibilities
  • Carrying out, servicing, inspection and repair of machinery and equipment at customer premises or on site.
  • Focusing, as a priority, on the company’s harbour crane types, but also becoming familiar with other product types.
  • Diagnosing specific fault issues and taking appropriate action.
  • Returning all warranty and other return parts cleaned and on time, ensuring correct processes for packing and labelling.
  • Ensuring all service information is read, understood and filed.
  • Correctly filling all service manuals and keeping them consistently updated.
  • Undertaking all work strictly in compliance with manufacturer guidelines and recommendations.
  • Developing outstanding rapport and relationships with all customers.
  • Coordinating with the customer to ensure that customer needs are understood and that a flexible approach is adopted to meeting their needs.
  • Supporting the roles of others to ensure administration and paperwork is completed effectively and on time as and when required.
Qualifications
  • GCSE’s grade A to C or 9 to 4 (or equivalent) in Maths and English.
  • Completion of a recognised apprenticeship to NVQ level 3 in a related industry.
  • Experience working in a similar role within the industry.
  • Full clean driving licence.
Benefits
  • The opportunity to work with the industry‑leading manufacturer.
  • Secure and progressive work environment.
  • Competitive salary and benefits.
  • Training and personal development programs.
Company

Liebherr‑Great Britain Ltd. belongs to the Liebherr Group of Companies and is responsible for sales‑ and servicing of Liebherr’s products throughout the United Kingdom and Ireland.

Location

Liebherr‑Great Britain Ltd.
Normandy Lane
SG18 8QB Biggleswade
United Kingdom (GB)

Contact

Aleksandra Szczepanska
LGB.careers@liebherr.com

Seniority Level

Entry level

Employment Type

Full‑time

Job Function

Engineering and Information Technology

Industries

Industrial Machinery Manufacturing

If you have any questions, please contact Aleksandra Szczepanska.

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