Field Service Engineer

MTrec Ltd; Remote; GBP 30,000 - 45,000; Full time

Job summary

A leading manufacturer in the UK is seeking a Field Service Engineer to ensure service assistance and operational requirements for customer satisfaction. The role involves maintenance, repairs, and installation of electromechanical equipment, covering from the Midlands to Lancashire. Ideal candidates will have relevant service experience and an HNC in electronic engineering. This position offers an excellent salary, a company vehicle, and a stable working environment with a significant growth trajectory.

Benefits

Excellent salary

Company vehicle

Permanent day shift

Supportive work culture

Qualifications

• Proven experience over a wide range of equipment and systems.
• Experience with safety-related devices.
• Must hold a driving licence.

Responsibilities

• Ensure service assistance for customer satisfaction.
• Perform scheduled maintenance visits and corrective repairs.
• Complete required company documentation.

Skills

Relevant experience as a service engineer

Ability to deliver high customer care

Organisational and prioritisation skills

Education

HNC in electronic/electrical engineering or related subject

Job description

The Company

Our client is a leading manufacturer of electromechanical product used in various sectors. To help maintain their equipment they now require a Field Service Engineer.

The Role

• Ensure service assistance and operational requirements as directed for customer satisfaction and achievement of department goals.
• Performs scheduled maintenance visits and corrective repairs as directed on safety devices.
• Performs warranty repairs as directed on safety and devices.
• Performs installation and commissioning activities.
• Performs technical corrective actions.
• Completes required company documentation.
• Provides feedback of the quality situation and issues from field to the Service Management.
• The role will be home based covering Midlands to Lancashire.

The Person

• Relevant experience as a service engineer.
• HNC or equivalent in electronic/electrical engineering or related subject is preferred.
• Applicants for the position should have proven experience over a wide range of equipment and systems.
• Ideally with experience of safety related devices and background.
• Able to deliver a high level of customer care and develop long standing customer relationships.
• Ability to organise and prioritise to meet a wide range of diverse and demanding activities.
• Must hold a driving licence.

The Benefits

• You will be working for a well-established growing employer.
• An excellent salary.
• Working a perm day shift.
• Company Vehicle.
• A company experiencing continued growth, expansion and investment.
• The company are fully compliant with the latest health and safety requirements for current safe working practices.