Field Service Engineer

SER Limited; Great Yarmouth; On-site; GBP 30,000 - 38,000; Full time

Benefits offered by this job

Overtime opportunities

Company van + fuel card (with option –

24 days holiday + bank holidays

Company pension scheme

Full training and ongoing personal dev

Job summary

SER Limited is seeking a Multi-Skilled Field Service Engineer to join their growing team in Great Yarmouth. You will commission, service and maintain materials handling equipment and plant machinery, working directly with customers across the region.

This field-based, customer-facing role offers variety, autonomy and the opportunity to develop your technical and professional skills within a family-minded business.

Qualifications

• Experience as a Field Service Engineer or similar role.
• Multiskilled with a strong mechanical and electrical background.
• Experience with materials handling equipment and/or powered access equipment.
• Excellent communication skills.
• Strong problem-solving and fault-finding abilities.
• Ability to work independently and manage workload.
• Committed to Health & Safety compliance.

Responsibilities

• Commission, service, and maintain materials handling and powered access equipment.
• Diagnose faults and carry out repairs on plant and machinery.
• Replace or repair faulty components as required.
• Collaborate with Service Coordinator to manage scheduled work.
• Deliver high standard of customer service on-site.
• Build and maintain strong customer relationships.
• Adhere to Health & Safety regulations and company procedures.
• Pursue ongoing training and hands-on development.

Skills

Field service experience

Mechanical & electrical

Materials handling equipment

Customer communication

Problem solving

Independent working

Health & safety

Tools

Quality maintenance tools

Job description

Field Service Engineer

Materials Handling

Location: Great Yarmouth
Salary: £30,000 - £38,000 DOE + Overtime + Benefits
Hours: Full-Time (40 hours per week, Monday - Friday)

About the Role

We are recruiting for a Multi-Skilled Field Service Engineer to join a well-established and growing engineering business.

In this role, you will be responsible for the commissioning, maintenance, and servicing of materials handling equipment and plant machinery, working directly with customers across the region. You will be part of a supportive team and report to the Service Coordinator.

This is a field-based, customer-facing role, offering variety, autonomy, and the opportunity to develop your technical and professional skills within a close-knit, family-oriented business.

Key Responsibilities

• Commission, service, and maintain materials handling and powered access equipment
• Diagnose faults and carry out repairs on plant and machinery
• Replace or repair faulty components as required
• Work closely with the Service Coordinator to manage and complete scheduled work
• Deliver a high standard of customer service while on-site
• Build and maintain strong customer relationships
• Ensure all work is completed in line with Health & Safety regulations
• Complete relevant documentation and adhere to company procedures
• Continuously develop your skills through training and hands-on experience

About You

• Experience working as a Field Service Engineer or in a similar role
• Multi-skilled with a strong mechanical and electrical background
• Experience with materials handling equipment and/or powered access equipment
• Excellent communication skills
• Strong problem-solving and fault-finding abilities
• Ability to work independently and manage your own workload
• Able to work to deadlines and maintain high standards
• Committed to Health & Safety compliance

What's on Offer

• Competitive salary: £30,000 - £38,000 (depending on experience)
• Overtime opportunities
• Company van + fuel card (with option for personal use)
• 24 days holiday + bank holidays
• Company pension scheme
• Full training and ongoing personal development
• A supportive, team-focused working environment

Why Join?

Be a part of a long-established, family-owned group with a strong reputation for quality and service. We invest in our people and provide the support and training needed to help you grow your career.

If you are a motivated and hands-on engineer looking for a stable and rewarding role with development opportunities, we'd love to hear from you.