Field Service Coordinator - ERP & Maintenance

OSI Systems, Inc.; Stoke-on-Trent; A distancia; GBP 28.000 - 36.000; Jornada completa

Descripción de la vacante

OSI Systems, Inc. in the United Kingdom seeks a Service Coordinator to manage day-to-day coordination of the field service team across EMEA.

You will allocate engineers, schedule planned maintenance for contracted customers, prepare quotations, and handle service orders within the ERP system. You will liaise with overseas distributors, drive end-to-end service processes from sales booking to invoicing, and generate timely reports for senior management while upholding our values of integrity and

Formación

• 3-5 years’ experience in a similar role.
• D365 experience desirable.
• Microsoft Packages.
• Microsoft CRM.

Responsabilidades

• Coordinate field service allocation and planned maintenance.
• Issue service quotations and raise new service orders.
• Coordinate new installations in EMEA service and ensure end-to-end support.
• Liaise with overseas distributors and manage paperwork.
• Generate time & material quotations and track bookings in ERP.

Conocimientos

3-5 years experience

D365 experience desirable

Herramientas

Microsoft Packages

Microsoft CRM

Descripción del empleo

OSI Systems, Inc. in the United Kingdom seeks a Service Coordinator to manage day-to-day coordination of the field service team across EMEA.

You will allocate engineers, schedule planned maintenance for contracted customers, prepare quotations, and handle service orders within the ERP system. You will liaise with overseas distributors, drive end-to-end service processes from sales booking to invoicing, and generate timely reports for senior management while upholding our values of integrity and