Field Operations Planner for VIP Engineer Support

TieTalent; Warwick; On-site; GBP 25,000 - 30,000; Full time

Benefits offered by this job

25 days holidays plus bank holidays

Income protection

Contributory pension

Staff discounts

Job summary

A leading staffing agency is looking for a Field Engineer Planner in Warwick. This entry-level role focuses on scheduling the engineering workforce, ensuring customer satisfaction through effective planning and communication. Candidates should possess scheduling experience, strong customer service skills, and a proactive attitude. The position offers a permanent contract with competitive benefits and a commitment to diversity and inclusion.

Qualifications

• Demonstrate knowledge and experience of Scheduling and Planning applications/systems.
• Solution focused to any issues that arise.
• Can-do attitude and willingness to support tasks.
• Focused on end goal/company strategy.
• Ability to multitask and stay calm under pressure.

Responsibilities

• Plan the field workforce schedule using scheduling tools.
• Be proactive in planning to maximize engineers' shifts.
• Export engineer workloads for high utilization.
• Create further visit orders and update customers.
• Manage communication effectively with customers and engineers.

Skills

Scheduling and Planning applications

Customer service

Problem-solving

Communication skills

PC skills (Windows, Microsoft Word, Excel)

Job description

A leading staffing agency is looking for a Field Engineer Planner in Warwick. This entry-level role focuses on scheduling the engineering workforce, ensuring customer satisfaction through effective planning and communication. Candidates should possess scheduling experience, strong customer service skills, and a proactive attitude. The position offers a permanent contract with competitive benefits and a commitment to diversity and inclusion.