Field Service Planner - Engineer Scheduling

Gibson Hollyhomes; Manchester; On-site; GBP 26,000 - 27,000; Full time

Job summary

Gibson Hollyhomes is seeking a Service Planner in South Manchester to join a busy planning team. The role focuses on effectively planning field-based engineers, scheduling work, and ensuring diaries are efficiently managed to meet response times.

The successful candidate will have strong Microsoft Word and Excel skills, excellent communication, and the ability to work well within a close-knit team while maintaining high attention to detail.

Qualifications

• Experience planning field-based engineers and scheduling
• Excellent communication skills and phone manner
• Ability to work as part of a busy team
• Self-motivated with good attention to detail

Responsibilities

• Plan and schedule field-based engineers efficiently
• Coordinate diaries and travel arrangements
• Ensure timely access to sites and resolve scheduling conflicts
• Maintain accurate information in the service management system
• Liaise with engineers and clients to report progress and resolve queries

Skills

Communication skills

Teamwork

Self-motivated

Attention to detail

Tools

Microsoft Word

Microsoft Excel

Job description

Gibson Hollyhomes is seeking a Service Planner in South Manchester to join a busy planning team. The role focuses on effectively planning field-based engineers, scheduling work, and ensuring diaries are efficiently managed to meet response times.

The successful candidate will have strong Microsoft Word and Excel skills, excellent communication, and the ability to work well within a close-knit team while maintaining high attention to detail.