Field Operations Lead: Installations & Team Management

Anglian Home Improvements; Clyst Heath; On-site; GBP 42,000 - 54,000; Full time

Benefits offered by this job

Pension

Company car

31 days holiday

Birthday day off

Volunteer time off

Health & wellbeing benefits

Employee purchase scheme

Discounts

Job summary

Anglian Home Improvements is seeking a Field Manager to lead and organise self-employed installation teams on-site, inspecting works and ensuring quality to Anglian standards. You will deliver an exceptional customer experience and manage installations within agreed timescales.

The role requires strong organisational abilities, good interpersonal skills, and a valid driver's licence to travel within the region. An attractive benefits package accompanies a competitive salary.

Qualifications

• Experience leading field installation teams in home improvement or construction.
• Able to deliver high-quality workmanship within timescales.
• Strong organisational ability and attention to detail.

Responsibilities

• Monitor 6-7 installation teams to ensure timely, quality installations.
• Lead and organise self-employed installation teams on-site.
• Provide support to installation teams to develop skills and performance.
• Handle customer installation queries professionally for prompt settlements.
• Ensure installations comply with health & safety standards.

Skills

Field management

Team leadership

Customer service

Organisational skills

On-site presence

Interpersonal skills

Driver's license

Job description

Anglian Home Improvements is seeking a Field Manager to lead and organise self-employed installation teams on-site, inspecting works and ensuring quality to Anglian standards. You will deliver an exceptional customer experience and manage installations within agreed timescales.

The role requires strong organisational abilities, good interpersonal skills, and a valid driver's licence to travel within the region. An attractive benefits package accompanies a competitive salary.