Field Manager

Anglian Home Improvements; East Kilbride; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading home improvement company is seeking a Field Manager in East Kilbride. The role involves leading installation teams, ensuring customer satisfaction, and adhering to health and safety standards. The ideal candidate should possess knowledge of installation processes and have strong interpersonal skills. This full-time position offers benefits including a company car, pension, and generous holiday allowance.

Benefits

Pension

Company Car

31 days holiday

Paid time off for volunteering

Health & well-being benefits

Qualifications

• Experience in a similar role within home improvement or construction.
• Good communication skills and customer engagement.
• Ability to monitor and support installation teams effectively.

Responsibilities

• Lead and organise installation teams while ensuring quality service.
• Handle customer installation queries professionally.
• Monitor installations to meet health & safety standards.

Skills

Knowledge of installation processes

Interpersonal skills

Organisational abilities

Attention to detail

Valid driver's licence

Job description

Field Manager

Location: G75 0QX, East Kilbride, South Lanarkshire, Scotland

Internal job ref: 1003220706

Status: Full Time

About Us

At Anglian we are a leading home improvement company committed to providing high-quality Windows, Doors, Conservatories and Roof line products and exceptional customer service. Our success is built on innovation, dedication, and a customer-first approach. Join us to make a real impact in an exciting business.

The Role

We are currently seeking a Field Manager to join our team. You will be at the heart of our daily operations, field based, leading and organising our self‑employed Installation teams, inspecting works completed. At all times providing first class service to our customers to ensure that installations are completed within agreed timescales and to Anglian's quality standards.

Key Responsibilities

• Deliver an exceptional customer experience, adhering to Anglian standards
• Monitor 6‑7 installation teams to ensure timely and quality installations.
• Provide support to installation teams to develop their skills and performance.
• Handle customer installation queries or issues in a professional and timely manner thus enabling prompt account settlement upon completion of the job.
• Ensure that installations are completed in line H&S standards.

What We’re Looking For

• Knowledge of installation processes and best practices.
• Good On‑Site presence; interpersonal skills, comfortable talking to customers.
• Previous experience in a similar role within the home improvement or construction industry.
• Strong organisational abilities with a keen attention to detail.
• Valid driver's licence to travel as required within the region.

Why Join Us?

• Pension
• Company Car
• 31 days holiday (including Bank Holidays and increasing to 33 days with service within 2 years).
• An additional paid day for your birthday
• Paid time off annually to volunteer
• Comprehensive health & well‑being benefits including access to in‑house occupational health & well-being resources, discounted gym memberships, employee assistance programme, & mental health resources.
• Heavily discounted employee purchase scheme on all Company products
• Group perks & discounts on most major high street retailers including food shopping, days out, cinema, theatre, dining, mobile phones
• Salary sacrifice benefits – enjoy perks such as pension, cycle to work, electric car purchase, and additional annual leave, while potentially reducing your tax and NI contributions
• Access to extensive financial well‑being resources including flexible pay and competitive savings & borrowing products

Take the next step in your career by applying today!

Our Company is committed to monitoring & aligning its Policies with up-to-date Government guidance on reducing the spread of respiratory infections in the workplace. Through the Company’s value of “Succeed Together” we are committed to Equality, Diversity and Inclusion. We recruit the ‘best person for the job’ regardless of any protected characteristics as defined by the Equality Act 2010 creating an inclusive working environment and culture for our employees.

We are a career
for life

Anglian is interested in finding talented, ambitious and driven people to join our team. We look forward to hearing from you!

General Data Protection Regulation - Your Data

By sharing your data with us, your information can be accessed by Anglian Home Improvements.

What is GDPR?

GDPR stands for The General Data Protection Regulation. It’s the successor of the data protection act for EU residents. These rules will be enforced from May 2018 and will raise the bar on privacy standards for how businesses obtain, process and store your data.

Why do you have my data?

We have your data because you have submitted your CV or a job application via a career microsite, or through a social media campaign advert. You will have ticked a box to confirm your consent for us using your data in this way.

How do you store my data?

Your data will be stored on our server and within our Applicant Tracking System, both of which are fully secure. In addition to this, we use analytical tracking software to improve your user experience.

Can I delete or change my data?

You may at any time request the right to be forgotten. Please contact us if you would like your details and associated records removed from our systems, and we will notify you once this has happened.

Similarly, if you wish to make any changes to the data we hold about you then get in touch and we will make the relevant changes for you.

Changes made to data, or the removal of data will be logged by our system for audit purposes.

How can I see what information you have about me?

You have the right to access any data that we hold about you. You may submit a request to access this data verbally, electronically or in hardcopy. All data that you have supplied, such as your CV, application forms, and any recruiter notes and comments will be made available to you free of charge. The system will log the event for audit purposes.