Field IT Systems Trainer | Training & Onboarding Expert

SeeMeHired.com; Leeds; Hybrid; GBP 34,000 - 42,000; Full time

Benefits offered by this job

33 days holiday (including bank hols)

Private medical insurance

Life insurance cover

Company pension scheme

Wellbeing counselling programme &

Ongoing training and development

Job summary

Caremark is seeking an IT Systems Trainer to deliver engaging software and digital platform training across field and office environments. You will empower franchise teams to adopt new systems while ensuring compliance and efficient workflows.

The role is field-based with a typical mix of office and on-site work, up to 3-4 days weekly, with a 35-hour workweek and a salary up to £38,000 per year. Reporting to the Director of Technology, this position offers strong development in a purpose-driven

Qualifications

• Experience delivering training on software systems and digital platforms.
• Experience in care sector or similar regulated environment.
• Strong communication and people-skills for coaching diverse users.

Responsibilities

• Provide technical training and coaching for approved software, online and in person.
• Support onboarding for new Franchise Owners with initial software setup.
• Update and revise training materials and courses to reflect system changes.
• Manage training projects and workstreams including upgrades and testing.
• Support relationships with Franchise Owners, Support Centre staff and suppliers.
• Audit offices to ensure correct system usage and digital practices.
• Carry out additional duties within scope of employment as required by Directors.

Skills

Excellent communication

Self-management

Problem solving

Proficient in Microsoft Office

Training & coaching

Tools

Access People Planner

Job description

Caremark is seeking an IT Systems Trainer to deliver engaging software and digital platform training across field and office environments. You will empower franchise teams to adopt new systems while ensuring compliance and efficient workflows.

The role is field-based with a typical mix of office and on-site work, up to 3-4 days weekly, with a 35-hour workweek and a salary up to £38,000 per year. Reporting to the Director of Technology, this position offers strong development in a purpose-driven