Field IT Support Engineer - Midlands to South Coast REF 1231

Interface Recruitment; Northampton; Remote; GBP 26,000 - 38,000; Part time

Benefits offered by this job

Pension 5%/3%

33 Days Holidays

Life x 2

EAP

On Demand GP

Mental Health Support

Free Parking

Travel Discounts

Retail Discounts

Job summary

Interface Recruitment is seeking a Field IT Support Engineer to cover Midlands to the South Coast. The role is remote with travel across the Midlands and South of England, 37.5 hours per week, on a four-month fixed-term basis.

You will work with the Infrastructure Manager to support end-user technology and infrastructure projects. You’ll provide remote 1st/2nd line IT support, cover Windows/Microsoft 365, handle hardware and network issues, and assist with new site rollouts and server

Qualifications

• Experience delivering IT support across a multi-site environment.
• Strong knowledge of Windows, 365 and AD.
• Exposure to SQL, networking and server infrastructure is desirable.

Responsibilities

• Provide remote 1st and 2nd line IT support.
• Support Windows and Microsoft 365 environments.
• Troubleshoot hardware, software and network issues.
• Assist with site deployments and infrastructure projects.
• Support Windows Server and virtual environments.
• Work with SQL databases and business applications.
• Maintain system security, patches and backups.
• Contribute to IT projects and deliver excellent customer service.

Skills

IT Support

Desktop Support

Infrastructure Support

Microsoft Windows

Microsoft 365

Active Directory

Networking

SQL

Job description

Field IT Support Engineer – Midlands to South Coast REF 1231

Field Based, Northampton, United Kingdom

Pension 5%/3% - 33 Days Hols (incl. Stats) - Life x 2 - EAP

Additional Benefits

On Demand GP / Mental Health - Free Parking - Travel / Retail Discounts

Region

Midlands to South Coast

Remote | Midlands / South of England Travel | 37.5 Hours

Join one of the UK's fastest-growing specialist service businesses and help support a technology estate that underpins 1000's of workers daily.

Our client is one of the UK's leading service management organisations, operating nationally from multiple depots and supporting some of the country's largest public and private sector organisations. Following continued investment in technology and business transformation, they are looking to appoint an experienced IT Support Engineer on a four-month fixed-term contract.

This is an excellent opportunity for someone who enjoys variety. Rather than sitting behind a helpdesk all day, you'll work across multiple locations, support infrastructure projects, assist with new site deployments and become an important part of a growing internal technology function.

The Opportunity

Working alongside the Infrastructure Manager and wider technology team, you'll provide technical support to users across the business whilst helping deliver improvements to infrastructure, systems and end-user technology.

Your responsibilities will include:

• Providing remote 1st and 2nd Line IT support
• Supporting Microsoft Windows and Microsoft 365 environments
• Troubleshooting hardware, software and networking issues
• Assisting with new site rollouts and technology installations
• Supporting Windows Server infrastructure and virtual environments
• Working with SQL databases and supporting business applications
• Maintaining system security, patching and backups
• Contributing towards infrastructure and technology projects
• Delivering an excellent customer experience to internal users

We'd like to hear from people with experience of:

• IT Support
• Desktop Support
• Infrastructure Support
• Microsoft Windows
• Microsoft 365
• Active Directory
• Networking
• SQL

Why Apply?

You'll be joining a business that continues to invest heavily in technology, digital transformation and its people. No two days are the same, with exposure to project work, infrastructure improvements and support across a nationwide operation. It's an opportunity to broaden your technical experience while working within a friendly and collaborative IT team.