Field Fire & Security Engineer – Service & Maintenance

Verelogic; Chilton Polden; On-site; GBP 32,000 - 52,000; Full time

Benefits offered by this job

Company vehicle and fuel card

Pension scheme

Onsite Health Club access

23 days annual leave + bank holidays

Employee Assistance Programme

Professional development and training

Job summary

Verelogic is seeking an experienced Service & Maintenance Engineer to service and maintain fire and security systems across commercial and industrial sites in Somerset. You will diagnose faults, perform preventative maintenance and manage minor quoted works to keep systems compliant and operational.

The role requires strong fault-finding, customer service and problem‑solving skills, with a focus on safety, quality, and timely responses in a field-based environment.

Qualifications

• Minimum 2 years’ experience servicing and maintaining fire and security systems.
• Experience with Fire Detection, CCTV, Access Control and Intruder Alarm systems.
• Knowledge of BS 5839, BS EN 50132, BS EN 50133 and BS EN 50131.
• Excellent fault-finding and diagnostic abilities.
• Good understanding of networking and IP-based systems.
• Strong communication and customer service skills.
• Full UK driving licence.
• Ability to obtain Full Security Vetting (NPPV2 Full).

Responsibilities

• Carry out planned preventative maintenance, servicing and reactive repairs on fire and security systems, including Fire Detection, CCTV, Access Control and Intruder Alarms.
• Diagnose system faults and complete effective repairs to minimise downtime for customers.
• Test, inspect and verify system performance in line with British Standards and manufacturer requirements.
• Complete routine system testing, inspections and minor modifications.
• Liaise directly with customers, explaining findings and providing technical advice.
• Carry out remedial works and minor system improvements.
• Complete accurate service reports, maintenance records and compliance documentation.
• Work closely with service coordinators, project managers and other internal teams to manage workloads.
• Maintain full compliance with site Health & Safety requirements, including PPE and RAMS.
• Maintain tools, test equipment and company vehicles.
• Support and mentor trainees and junior engineers when required.
• Participate in an on-call rota.

Skills

Fire & security systems servicing

Fault diagnosis & troubleshooting

IP networking basics

Customer service skills

Full UK driving licence

NPPV2 suitability

Tools

Hikvision equipment

Paxton equipment

Texecom equipment

Galaxy equipment

Orisec equipment

IPAF/PASMA certification

Job description

Verelogic is seeking an experienced Service & Maintenance Engineer to service and maintain fire and security systems across commercial and industrial sites in Somerset. You will diagnose faults, perform preventative maintenance and manage minor quoted works to keep systems compliant and operational.

The role requires strong fault-finding, customer service and problem‑solving skills, with a focus on safety, quality, and timely responses in a field-based environment.