Field Contract Liaison Specialist

Novus Property Solutions Ltd; Wrexham; À distance; GBP 26 000 - 36 000; Plein temps

Avantages offerts par ce poste

Competitive salary

27 holidays + bank holidays

Company pension (up to 7.5%)

Car allowance or fleet van

Discounted healthcare & lifestyle

Volunteer day

Length of service awards

Résumé du poste

Novus Property Solutions is seeking Contract Liaison Officers based from the Wrexham office with site coverage across Wrexham North Shropshire to Ludlow. You will act as the voice at contract level, coordinating between customers, clients and the wider community, while delivering social value and a high standard of customer service.

Join a fast-paced, progressive team that values trust, flexibility and a strong drive to improve lives in social housing projects.

Qualifications

• Previous work experience as Contract/Resident/Tenant Liaison Officer is essential.
• Excellent communication and presentation skills are required.
• Proficiency in IT and MS Office is essential.
• Full UK driving licence and DBS check will be completed.

Responsabilités

• Act as the voice and face at contract and site level, liaising between customers, clients and the community.
• Deliver social value and exceptional customer service across tenanted social housing projects.
• Lead on planning and diarising community, skills and employment initiatives in line with Social Value Act.
• Coordinate enquiries, resolve complaints positively and maintain strong site communications.
• Conduct face-to-face site visits, assist with colour choices and measurements where appropriate.

Connaissances

Customer service

Communication

IT literacy

Presentational skills

Full UK driving licence

DBS check

MS Office

Internal systems

Outils

MS Office

Internal systems

Description du poste

Novus Property Solutions is seeking Contract Liaison Officers based from the Wrexham office with site coverage across Wrexham North Shropshire to Ludlow. You will act as the voice at contract level, coordinating between customers, clients and the wider community, while delivering social value and a high standard of customer service.

Join a fast-paced, progressive team that values trust, flexibility and a strong drive to improve lives in social housing projects.