Field Community Liaison & Social Value Specialist

Beta; Wrexham; Sur place; GBP 26 000 - 34 000; Plein temps

Avantages offerts par ce poste

Car allowance or Fleet van

Company pension scheme - up to 7.5%

Discounted Healthcare Scheme

One paid volunteering day per year

Résumé du poste

Novus Property Solutions is recruiting a Resident/Contract Liaison Officer for the Wrexham area with site-based travel around North Shropshire and Ludlow. The role supports contract delivery, social value initiatives and excellent customer service across tenanted properties.

Typical hours are 8.30am-5.00pm, 37.5 hours weekly. You will lead on community initiatives, handle a variety of site communications, and conduct face-to-face visits with clients to discuss bathroom fittings, flooring and

Qualifications

• Experience in a customer-facing environment and strong communication skills.
• Proficient IT skills and ability to use MS Office and internal systems.
• Full UK driving licence and willingness to travel is essential.
• DBS check will be completed.

Responsabilités

• Liaise between customers, clients and the wider community at contract/site level.
• Deliver social value initiatives and maintain excellent customer service.
• Coordinate community, skills and employment initiatives within the Social Value Act.
• Handle enquiries and issues related to works delivered by site teams and sub-contractors.
• Maintain effective communications to keep site teams informed and relationships with customers.
• Arrange visits, discuss colour choices, designs, measurements, and site observations.
• Assist with reporting, site notes, and administration tasks.

Connaissances

Customer facing

Communication skills

Relationship building

IT proficiency

Driving licence

Outils

MS Office

Internal systems

Description du poste

Novus Property Solutions is recruiting a Resident/Contract Liaison Officer for the Wrexham area with site-based travel around North Shropshire and Ludlow. The role supports contract delivery, social value initiatives and excellent customer service across tenanted properties.

Typical hours are 8.30am-5.00pm, 37.5 hours weekly. You will lead on community initiatives, handle a variety of site communications, and conduct face-to-face visits with clients to discuss bathroom fittings, flooring and