Contract Liaison Officer – Community & Customer Champion

Novus Property Solutions; Wrexham; Sur place; GBP 27 000 - 36 000; Plein temps

Avantages offerts par ce poste

Salary and benefits

27 days holiday + BH

Pension up to 7.5%

Car allowance or fleet van

Healthcare discounts

Taste Card discounts

Volunteer day per year

Length of service awards

Résumé du poste

Novus Property Solutions is seeking a Contract Liaison Officer to support sites across Wrexham North Shropshire and Ludlow, acting as the main point of contact for customers and communities. The role involves promoting social value, coordinating works, and delivering excellent service while travel is required around assigned areas.

You will work from the Wrexham office with site-based duties, 37.5 hours per week, and a driving licence is essential.

Qualifications

• Experience in a customer-facing environment is essential.
• Excellent communication skills and ability to build relationships.
• Proficient IT skills including MS Office.
• Willingness to travel and flexibility with hours.

Responsabilités

• Liaise between customers, clients and wider community on contracts.
• Deliver and manage Social Value and excellent customer service.
• Lead on providing added value contractual commitments and di aring community initiatives.
• Handle enquiries and issues for site teams and subcontractors.
• Establish and maintain effective communications with the site team and customers.
• Coordinate information on upcoming/current works and reporting.

Connaissances

Customer service

Communication

IT proficiency

Flexibility

Travel

Outils

MS Office

Description du poste

Novus Property Solutions is seeking a Contract Liaison Officer to support sites across Wrexham North Shropshire and Ludlow, acting as the main point of contact for customers and communities. The role involves promoting social value, coordinating works, and delivering excellent service while travel is required around assigned areas.

You will work from the Wrexham office with site-based duties, 37.5 hours per week, and a driving licence is essential.