Field Compliance Supervisor

Telent; West Midlands; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading telecommunications company is seeking a Field Compliance Supervisor for the Midlands region. This role requires supervision of civils and fibre works, ensuring compliance with safety and quality standards. Responsibilities include managing onsite teams, resolving access issues, and conducting audits. Essential qualifications include NRSWA Supervisor Level and NOPS certifications. The position offers a competitive salary, benefits, and the opportunity to grow within the company.

Benefits

34 days holiday

Company pension scheme

Occupational health support

Qualifications

• Experience overseeing civils, poling, or cable gangs in telecoms.
• Full clean UK driving licence required.
• Understanding of environmental legislation essential.

Responsibilities

• Ensure compliance with health, safety, and quality standards.
• Conduct regular compliance audits and maintain documentation.
• Manage delivery of projects and resolve access issues.

Skills

Supervising civils, poling or cable gangs

Problem-solving skills

Health & safety compliance

Environmental compliance knowledge

Education

NRSWA Supervisor Level certification

NOPS certification

IOSH Managing Safely certification

Tools

Cabling tools knowledge

Job description

Field Compliance Supervisor (Civils / Fibre) - Midlands region - Field based role

Competitive salary + Overtime + Company vehicle

Full time, Permanent

We are looking for a Field Compliance Supervisor now as part of our Technical Infrastructure Services division of Network Services. This is a field based role that will see you travel on site across the Midlands region.

The Field Compliance Supervisor will be responsible for the Openreach Fibre Build Networks contract deliverables ensuring these are delivered as planned by Telent and its partners / suppliers. This includes confirmations of resources on site, dealing with any in-life, real-time issues and flagging any requirements for "jeopardy management". You will see all programmed works on-site through to completion, meeting set KPI's and SLA's.

As the Field Compliance Supervisor, you will support Civils & Fibre gangs employed by Telent's suppliers locally to ensure all safety, compliance and quality standards are being met through a defined audit and inspection regime as set out by the Infrastructure Services business. The Field Compliance Supervisor will ensure compliancy of works across Cabling, Poling, Civils and again, the Fibre Build itself. The area to be covered is the Midlands.

You will be Telent's customer ambassador in the field assisting all contract deliveries by enabling the programming of all works in the Telent workstack through the resolution of access and fluidity issues.

What you'll do:

• Support the delivery of the Project Plan by working with Cluster Leads and Project Managers, ensuring cost-effective solutions and project fluidity.
• Develop and implement compliance policies and procedures, evaluating existing programs and making necessary improvements.
• Ensure suppliers have the agreed gangs on-site daily and all programmed work is attended to.
• Prioritize safety by ensuring all activities follow safe working practices and are supported by the correct documentation.
• Monitor suppliers to maintain a "right first time" quality culture, ensuring compliance with Openreach installation standards.
• Build effective relationships with suppliers and local Highways Authorities, ensuring high levels of street works compliance and reinstatement quality.
• Resolve local access issues with the public and businesses, managing wayleave and permission to dig processes.
• Attend Joint Site Meetings with asset owners and suppliers to unlock work fluidity.
• Respond promptly to urgent safety issues, supporting the resolution of defects within required timeframes.
• Conduct regular compliance audits and ensure adherence to internal and external regulations.
• Oversee site setups, confirming safety standards and granting "permission to proceed" where appropriate.
• Assist in the training and onboarding of operatives, ensuring all vehicles and materials meet safety and environmental standards.
• Collaborate with suppliers to resolve escalated issues and manage temporary works in line with Telent's processes.
• Travel to Chorley / other UK wide locations to complete required training as part of the Field Compliance Supervisor role (overnight stays may be required)
• Complete any necessary works out of hours or on weekends to meet KPI's / SLA's as part of the role and contract deliverables

Who you are:

You are a skilled Field Compliance Supervisor with experience overseeing civils, poling, or cable / cabling gangs in the highways networks or telecoms networks sectors. You're confident in managing field-based operations, ensuring compliance with health & safety, quality, and environmental standards.

Your strong problem-solving skills help you resolve access issues and ensure smooth project delivery. With key certifications like NOPS (networks Operative Passport Scheme), NRSWA Supervisor Level and SA001A, you're ready to contribute to the success of Telent's Fibre Build Programme across the Midlands. You thrive in a collaborative environment, working with suppliers, local authorities, and the project team to meet delivery goals.

Key Requirements:

• Experience of supervising civils, poling or cable gangs working in the Fibre networks industry or having held a position of "site supervisor" or similar in the construction or telecoms industry
• Basic cabling / rod and rope knowledge / skills
• NRSWA Supervisor Level certified
• NOPS (Networks Operative Passport Scheme) - Highly desirable
• Full clean UK driving licence
• Possess an understanding of environmental legislation and compliance
• Experience with conducting surveys / assessments or similar
• IOSH Managing Safely (will be required to train in this in first 3 months)
• SA001 & SA002 accreditation

What we offer:

A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver.

We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work.

The additional benefits with this role:

• 34 days holiday, including public holidays, plus the option to buy or sell five days each year
• Company pension scheme
• Essential Vehicle
• A range of family friendly policies
• Occupational health support and wellbeing Portal
• Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme

Telent Core Values: Be Collaborative, Be Inclusive, Be Customer Focused, Take Responsibility