Field Collections Specialist – Flexible Travel

Midland Credit Management; Peterborough; Sur place; GBP 30 000 - 36 000; Plein temps

Avantages offerts par ce poste

31 days holiday

Fuel card

Referral bonus

Uncapped monthly bonus (£200–£400)

4-week induction

Medicash health plan

EAP

Networking groups

Monthly team events

Recognition awards

Vouchers and prizes

Résumé du poste

Orbit is seeking a Field Collections Agent in Peterborough to visit customers at their homes, discuss arrears, and arrange sustainable repayment options. You will operate independently with an iPad and travel to client sites, delivering empathetic service and solutions.

Ideal candidates will hold a full UK driving licence, have access to a vehicle, and demonstrate reliability in a regulated environment. Comprehensive induction and bonus opportunities are offered.

Qualifications

• Must hold a full UK driving licence with no more than six penalty points.
• Own vehicle access and willingness to travel up to 90 minutes from home.
• Clear criminal record with no CCJs, IVAs, or bankruptcies within the last six years.

Responsabilités

• Visit customers to discuss outstanding arrears and available payment options.
• Manage both regulated and non-regulated accounts.
• Process payments and arrange suitable repayment plans.
• Reconnect customers with relevant client services and support.
• Explain the potential consequences of continued non-payment.
• Update account outcomes in real time using an Orbit-issued iPad.

Connaissances

Face-to-face communication

Independent work

Technology proficient

Driving licence

Outils

iPad

Description du poste

Orbit is seeking a Field Collections Agent in Peterborough to visit customers at their homes, discuss arrears, and arrange sustainable repayment options. You will operate independently with an iPad and travel to client sites, delivering empathetic service and solutions.

Ideal candidates will hold a full UK driving licence, have access to a vehicle, and demonstrate reliability in a regulated environment. Comprehensive induction and bonus opportunities are offered.