Field Collections Advisor – Flexible Hours & Bonuses

Midland Credit Management, an Encore Capital Group Company; Norwich; Hybrid; GBP 27,965 - 35,765; Full time

Benefits offered by this job

31 days holiday

Fuel card for business use

Referral bonus scheme

Uncapped monthly bonuses

Comprehensive induction programme

Ongoing training and professional development

Access to Medicash and Employee Assistance Programme

Job summary

A leading finance solutions provider is seeking a Field Collections Agent in Norwich, UK. You'll meet customers to assist them with their finances, offering empathy and practical solutions. This full-time position offers a competitive salary starting at £27,965, with the potential earnings of up to £35,765, including a car allowance and monthly bonuses. Work-life balance is emphasized with a flexible schedule and comprehensive training provided.

Qualifications

• Full UK driving licence and access to a vehicle.
• Prefer working independently and engaging with people.
• Clear criminal record and no recent financial issues.

Responsibilities

• Visit customers to discuss their outstanding arrears.
• Handle payment acceptance and set up repayment plans.
• Educate customers on payment consequences.

Skills

Customer service

Communication

Problem-solving

Flexibility

Tech-savvy

Job description

A leading finance solutions provider is seeking a Field Collections Agent in Norwich, UK. You'll meet customers to assist them with their finances, offering empathy and practical solutions. This full-time position offers a competitive salary starting at £27,965, with the potential earnings of up to £35,765, including a car allowance and monthly bonuses. Work-life balance is emphasized with a flexible schedule and comprehensive training provided.