Field Care Supervisor - Lead Community Care & Quality

Cera Limited; Milnrow; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Company pension scheme

25 days holiday entitlement + bank hol

Free uniform

Mobile phone and tech

Employee Assistance Programme

Discount shopping platform

Job summary

Cera Limited is seeking a passionate Field Care Supervisor to join our team and extend our family. You will conduct client assessments, supervise carers, and shadow staff to monitor care quality in the field and office for administrative tasks.

75–95% of time will be spent out in the field with 25–5% in the office. You will support vulnerable individuals, maintain compliance, and contribute to Cera’s mission as a technology-enabled care provider.

Qualifications

• Clear communication with clients, carers and families.
• Good IT literacy for reporting and care records.
• Organisation and time-management are essential.
• Local knowledge of the area to coordinate visits.

Responsibilities

• Supervise carers and ensure care standards.
• Meet and greet new packages for onboarding.
• Create and review care plans with clients.
• Conduct risk assessments and field audits of MAR charts.
• Perform carer spot checks and on-the-job supervision.
• Interview carers and support with compliance.
• Attend provider meetings and develop business opportunities.
• Be hands-on with carers and participate in on-call duties.

Skills

Communication

IT skills

Organised

Local knowledge

Proven work history

Care sector knowledge

Passionate

Education

NVQ desirable but not essential

Job description

Cera Limited is seeking a passionate Field Care Supervisor to join our team and extend our family. You will conduct client assessments, supervise carers, and shadow staff to monitor care quality in the field and office for administrative tasks.

75–95% of time will be spent out in the field with 25–5% in the office. You will support vulnerable individuals, maintain compliance, and contribute to Cera’s mission as a technology-enabled care provider.