Field Care Supervisor – Tech-Enabled Home Care

Cera Care Ltd; Rochdale; Hybrid; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Employee benefits platform

Employee Assistance Programme

Mobile phone provided

Company pension

25 days holiday

DBS/PVG paid

Free uniform

Recognition rewards

Job summary

Cera Care Ltd in the United Kingdom is seeking a Field Care Supervisor to drive high-quality in-home care, develop robust care plans, perform client assessments and shadow Care Workers to monitor care delivery.

This role is field-heavy (75–95%), with 25–5% office work for admin, audits, interviews and meetings. You will ensure safety, compliance, and excellent service as part of our technology-enabled care team.

Qualifications

• NVQ desirable but not essential.
• NVQ and in-house training for career development.
• Full flexibility to manage field and office tasks.
• Experience in supervision of care staff is preferred.

Responsibilities

• Supervise carers on an ongoing basis.
• Ensure customers' requirements are met.
• Ensure the team delivers safe, quality care.
• Meet & greet new packages.
• Have local knowledge of the area.
• Create and review care plans.
• Audit MAR charts and log books.
• Carry out carer spot checks and field supervisions.
• Interview carers and support with compliance.
• Attend provider meetings and support business opportunities.
• Hands-on carer duties.
• Participate in out-of-hours on-call.
• Participate in team meetings.

Skills

Care sector knowledge

Organised

Flexible

Education

NVQ desirable

Job description

Cera Care Ltd in the United Kingdom is seeking a Field Care Supervisor to drive high-quality in-home care, develop robust care plans, perform client assessments and shadow Care Workers to monitor care delivery.

This role is field-heavy (75–95%), with 25–5% office work for admin, audits, interviews and meetings. You will ensure safety, compliance, and excellent service as part of our technology-enabled care team.