Field Care Supervisor

Active Care Group; Chelmsford; On-site; GBP 26,000; Full time

Job summary

An established industry player in home care is seeking a dedicated Field Care Supervisor to join their growing team. This role offers a unique opportunity to make a significant impact on clients' lives by ensuring they receive high-quality, person-centered care in the comfort of their homes. As a Field Care Supervisor, you will support the Care Manager, mentor support workers, and maintain care plans that cater to individual needs. With a commitment to excellence and a supportive environment, this position promises both professional growth and the chance to contribute meaningfully to the community. If you are passionate about delivering exceptional care and have a background in health and social care, this opportunity is perfect for you.

Benefits

25 days annual leave plus birthday off

Active Learning Hub for training

Employee Assistance Programme

Nest Personal Pension account

Medicash Health Plan

Enhanced Sick & Maternity Pay

Refer a Friend Scheme

Discounts via Active Reward App

Qualifications

• NVQ 3 or above in Health and Social Care is essential.
• Experience in care at Team Leader level or above is required.

Responsibilities

• Support the Care Manager and oversee care packages.
• Coach Support Workers and ensure care plans are up to date.
• Conduct client reviews and maintain accurate records.

Skills

Client-focused care

Team Leadership

Communication Skills

Continuous Improvement

Education

NVQ 3 in Health and Social Care

Job description

Active Care Group's Care in the Home division continues to go from strength to strength ensuring we provide a safe, reliable and outcome-based care to all clients by our exceptional support workers, clinicians, and management team.

We have an amazing opportunity on a Fixed Term Contract until the beginning of September 2025 for an experienced Field Care Supervisor with NVQ 3 or above in Health and Social Care to join our friendly and supportive team. This is an exciting time to join our Care in the Home team as we continue to grow the division.

As Field Care Supervisor you will support the Care Manager in overseeing packages across Essex, Cambridge and Ipswich. This is an extremely rewarding role as the care we provide allows clients to remain in their own homes and keep as much independence as their condition allows for as long as possible. Active Care Group has over 25 years of specialist experience in providing high-quality complex care for people in their own homes taking into account not just their clinical needs but the whole person, including their personal, social and emotional needs. Our packages of care are tailored to fit with each person's care needs, preferences and lifestyle. We also pride ourselves on the fact our care extends beyond the individual to their wider family and friends, as we understand the wider impact complex conditions can have.

What you'll be working:

• 37.5 hours per week, predominantly Monday-Friday 9am-5.30pm, however these hours and days may need to be worked flexibly.
• You must also be willing to be part of an on-call rota on nights/weekends.

What you'll be doing:

• Supporting the Care Manager and deputising in their absence.
• Coaching and mentoring Support Workers, completing supervisions and spot checks.
• Client reviews and ensuring packages are running smoothly.
• Ensure all records are accurate and completed in a timely manner.
• Creating and maintaining person-centered care plans.
• Ensuring Support Workers are kept up to date on care plans and client's needs.
• Support with recruitment and training for Support Workers for care packages in your area.
• Ensuring Care Manager and/or Registered Manager are kept informed of any concerns in a timely manner.

What you'll have:

• NVQ 3 or above in Health and Social Care.
• A passion for delivering high-quality client-focused care.
• Experience in care at Team Leader level or above is essential.
• Previous management experience would be an advantage.
• Excellent verbal and written communication skills.
• A positive attitude and a commitment to continuous improvement and quality.

We also want to ensure that individuals with disabilities are provided reasonable facilities to participate in job applications or interviews to perform essential job functions. To support this, we are a Disability Confident committed employer.

What to look forward to:

• £26,000 per annum which includes on-call rota.
• 25 days annual leave, plus your birthday off.
• Join the Active Learning Hub and benefit from a wide range of e-learning and face-to-face training and development opportunities.
• Active Reward App giving discounts and savings on your weekly shop.
• Free 24-hour confidential Employee Assistance Programme Helpline & App to support with legal, health, wellbeing, relationship and consumer advice.
• A Nest Personal Pension account.
• Access to join a Medicash Health Plan for you and your family to save money on everyday health essentials like going to the dentist or opticians.
• We recognise outstanding Active Behaviours via the Active Awards programme.
• Enhanced Sick & Maternity Pay benefits.
• Refer a Friend Scheme and earn yourself up to £1000 by recommending someone you know.
• And, of course, the support and guidance of our qualified clinical and business leadership teams so that you can really develop your career with Active Care Group.