Field Care Supervisor

TN United Kingdom; Bury St Edmunds; On-site; GBP 22,000 - 28,000; Full time

Job summary

An established industry player in domiciliary care is seeking a passionate Field Care Supervisor to enhance their dedicated team. This role offers the chance to shape the onboarding experience for new carers, ensuring they receive the highest standard of training and support. You will play a pivotal role in maintaining compliance and conducting regular audits while also engaging with customers to review care plans. With a commitment to employee well-being, this company provides a supportive environment for career progression, alongside generous leave and additional benefits. If you're ready to make a difference in the lives of others, this opportunity is perfect for you.

Benefits

25 days annual leave + Bank Holidays

Eligibility to apply for a Blue Light Card

Employee Assistance Programme

Qualifications

• Experience in care assistance with a focus on training new carers.
• Strong understanding of compliance and auditing processes.

Responsibilities

• Train and support new carers during their onboarding process.
• Conduct spot checks and supervisions with Care Assistants.

Skills

Care Assistance

Training and Coaching

Auditing and Compliance

Education

NVQ Level 2 in Health and Social Care

NVQ Level 3 in Health and Social Care

Job description

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Ready for your next career step? Want to develop & grow with a company that cares about you? A Field Care Supervisor role with Helping Hands could be for you!

Helping Hands is thrilled to offer an exciting opportunity for a Senior Care Assistant to join our dedicated team specialising in Domiciliary Care. In this role, you will be involved from the moment a carer comes in for their first interview, right through their onboarding journey. You will offer coaching and support to new carers while assisting the office team with recruitment, compliance, and customer reviews.

Transportation: DRIVERS ESSENTIAL (Candidates must have a clean, full UK driving license with access to a vehicle with a valid and updated MOT and Insurance certificate.)

Main Responsibilities:

• Ensuring Carers are trained to the highest standard
• Supporting the branch team with auditing and compliance
• Conducting spot checks and supervisions with Care Assistants
• Meeting with customers to review care plans
• Supporting with on-call duties in accordance with the branch team rota

What's in it for you?

If you are an experienced Care Assistant looking for career progression, then this is the role for you. Our Field Care Supervisors have a varied role, interacting with customers out in the field and supporting the team in the office. Other benefits include:

• 25 days annual leave + Bank Holidays
• Eligibility to apply for a Blue Light Card
• Employee Assistance Programme

PS - did you know that we're the only care company recognised in the UK's Best Places to Work awards, two years in a row?

There's just one question left to ask; are you ready to come and join us?