Field Broadband Engineer – Rural FTTP Installations

Quickline Communications; England; On-site; GBP 25,000 - 38,000; Full time

Benefits offered by this job

Pension 5% employer / 5% employee

Health Cashback Scheme

25 days annual leave + bank holidays

Extra leave purchase options

Enhanced parental leave

Life Assurance

Discount scheme

Free Parking on site

Lunch & Learns

Social events

Core Value Awards

Job summary

Quickline Communications is seeking an Installation Engineer to connect rural communities to our superfast broadband. The role involves visiting customer premises, conducting surveys, and installing equipment while ensuring safety and high quality standards.

You will liaise with customers on installation routes, capture installation details, and maintain strong customer communication to exceed expectations. A full UK driving licence and DBS check are required.

Qualifications

• Experience in a similar role, ideally with FTTP and FWA knowledge.
• Full clean driving licence and DBS check.
• Comfortable working at heights and climbing ladders.
• Strong customer care orientation.

Responsibilities

• Maintain a high quality standard of installation both internally and externally at customers premises.
• Liaise with customers regarding the intended installation route and how the finished installation will look.
• Manage a safe working environment considering Health & Safety at all times.
• Carry out installation surveys competently and consider all options to deliver service.
• Document all installed equipment information and capture images of the installation for infrastructure records, support team use and our quality process.
• Provide excellent levels of customer communications and strive to exceed expectations.

Skills

Customer focus

Communication skills

Safety awareness

Problem solving

Job description

Quickline Communications is seeking an Installation Engineer to connect rural communities to our superfast broadband. The role involves visiting customer premises, conducting surveys, and installing equipment while ensuring safety and high quality standards.

You will liaise with customers on installation routes, capture installation details, and maintain strong customer communication to exceed expectations. A full UK driving licence and DBS check are required.