Field-Based Auto Sales & Aftersales Coach

Pentagon Motor Group; East Midlands; On-site; GBP 35,000 - 54,000; Full time

Job summary

Pentagon Motor Group is seeking an experienced Sales & Aftersales Trainer to develop and deliver hands-on training across our dealerships. This field-based role requires travel across the group and the ability to translate knowledge into practical coaching that improves performance.

You will focus on sales processes, customer experience, FCA compliance, and aftersales operations, working with managers and manufacturer partners to raise capability and results.

Qualifications

• Experience in the motor industry with a track record in training
• Ability to translate knowledge into practical, engaging training
• Strong presentation, coaching and communication skills
• Experience delivering sales and aftersales training across dealerships

Responsibilities

• Deliver engaging, face-to-face training across Sales and Aftersales within Pentagon Motor Group
• Develop practical training around end-to-end sales processes and customer journey
• Coach managers and staff to embed learning and improve performance
• Monitor training effectiveness and update programmes based on feedback and data

Skills

Motor industry experience

Training expertise

Face-to-face delivery

Coaching and mentoring

Presentation skills

Customer experience focus

Job description

Pentagon Motor Group is seeking an experienced Sales & Aftersales Trainer to develop and deliver hands-on training across our dealerships. This field-based role requires travel across the group and the ability to translate knowledge into practical coaching that improves performance.

You will focus on sales processes, customer experience, FCA compliance, and aftersales operations, working with managers and manufacturer partners to raise capability and results.